3" Coco Latex or Latex Green ?????

[phoenix]

Hi Turtlebed,

I contacted Sleeping Organic and was asked to send photos , which I did . They agreed the latex was not level and was defective. Sleeping Organic will be sending a new soft layer out .

I’m sorry to hear about your experiences but it’s good to see that Sleeping Organic is looking after your issues promptly

After sleeping on the mattress a few more days , today I noticed the center is sinking and the good side is no longer good. I am frustrated and disappointed . The Coco Latex seems to be defective .

I can certainly understand your frustration and disappointment. Does this layer also have visible impressions when it’s lying on a flat surface such as the floor? If it does and there are also visible impressions in this layer as well then it’s quite possible that they both came from the same defective core.

Even though Coco Latex is made in individual molds the full size was cut down from a queen size core.? In addition the soft core seemed less dense and lighter than other soft cores I tested with the same ILD range? I just emailed sleeping organic again, to inform them i will check the other 2 layers tomorrow to make sure they are not defective as well?

It’s not unusual for one Dunlop layer to have some variance in terms of ILD or density from another one that was cut from the same core (see post #6 here) but it usually wouldn’t be enough to make a significant difference to the mattress. It would be difficult to quantify the amount of the difference based on “hand feel” alone or based on memory without weighing the layers you were comparing (to check for any differences in density) but it’s certainly possible that there is some variance in the density of your layers compared to other layers that you tested.

Do you know if there have been manufacturing problems with coco Latex? Something is not right ?

I haven’t heard of any specific issues with CoCo latex having defective layers but this can certainly happen with any latex manufacturer and I know that when this happens it’s as frustrating to the person that sells it as it is to the customer that buys it.

Ahhhhhhhhh!!! Thanks for listening mattress therapist.

As frustrating as it may be … I’m confident that Sleeping Organic will look after any legitimate issues that any of their customers may have and I hope you have the chance to keep us up to date and let us know what happens.

Phoenix