Hi nancymariec,
I’m sorry to hear about your situation and your reaction to your mattress.
Based on your previous posts … you purchased the PettyGrove mattress is that correct?
If that’s the case it doesn’t have any memory foam in it and only contains some polyfoam and latex. It’s possible that you have a latex allergy (see post #2 here) and it’s also possible that you could be reacting to the polyfoam in the mattress as well but it can be difficult to track down the source of these types of reactions except through a process of elimination. It could even be something else that is part of your sleeping system (including your sheets and bedding) or is in your sleeping enviorinment.
All of the mattresses at Parklane use good quality materials and there are no lower quality materials or weak links in any of their designs.
Post #3 here may be helpful but I would first try and determine the cause of your reaction because it would certainly be preferable to exchange for a mattress that didn’t use the material that you are reacting to.
Return and exchange policies are built into the price of a mattress so a manufacturer that provides a return/refund policy would need to add the cost of their expected returns to the cost of the mattress and this would need to be part of the purchase that you agreed to. You will need to replace the mattress anyway so a good exchange policy can be just as good if you are dealing with a high quality manufacturer like Parklane because they have a wide range of good quality/value mattresses to exchange for that would be better choices than most of the other mattresses that are available to you in the area.
Phoenix