Hi all,
I just stumbled upon your site after trying to do some research on better beds than what I am on right now…a Serta iComfort Insight. I am also in the Houston area.
I had an old innerspring before and decided last year to buy a new one (the first one I’ve bought on my own, to be perfectly honest), and thought I was doing a good thing by splurging on that bed. Although my boyfriend has loved it (it has helped his back pain and he says he does sleep cooler) I have the same problem I had on my old innerspring (which I assumed wasn’t supportive anymore) - this one feels TOO firm and in any case, still hurts my back (I am a stomach/side sleeper).
Now here’s the kicker…I bought this mattress from a chain - Mattress Firm. I know :sick: . I figured it would be the best place after the reports from people in my area that their return/exchange window was longer than others. But, after reading thread after thread on here, I wish I had met this never-ending information source that is Phoenix. I mean wow, what I wouldn’t give to just have a personal assistant with all that info. walking around with me to get this done once and for all!
So I think I’ve determined that I am screwed in terms of being able to take this one back for a complete return and go to a factory direct or otherwise more locally owned store. I don’t have the luxury of using the credit I will get toward something that is not another bed (as someone else posted, since they used theirs for the adjustable base). I am literally just a few days away from my 100-day testing period being up.
That means my question is: out of the dictatorship of options that is available at Mattress Firm, where can you begin to give guidance on what the “best” options are? I was originally thinking about just switching out the particular iComfort model that I have thinking it was just a firmness issue, but now that I’ve read all these posts about materials and longevity, I’m wondering if I shouldn’t switch it out with some other “brand” or type completely?
I am not partial either to innerspring or foam, just something that will ease lower back pain for a stomach/side sleeper, is no more expensive than 1200-1500 max, and something that will have a decent life span (you know, the same basic things we’re all asking for…). I did like the fact (well, maybe not the FACT, but the part where I was told) that mites can’t live in memory foam (?). Not sure if I should make that a major design consideration though, given the situation.
Any advice you can provide given the fact that I am now forced to shop there will be MUCH appreciated. And I will remember this experience years from now when I am doing this song-and-dance again to replace whatever I get now.
Sincerely, why-is-some-of-this-mattress-deception-not-illegal?