Brooklyn Bedding Best Mattress Ever

Discussions General Mattresses Questions
108

So after 2 weeks my #BME still remains at 57x78 so I am going to return it. Probably for the best anyway as the soft is turning out to be a touch softer then I would like it to be. I do think I learned a lot from this experience and latex mattresses are the real deal but you definitely cannot compare your experience with one mattresses ILD to that of another. In this case I am guessing for me the 19ILD soft top layer and the near one inch of quilted polyfoam just made things a bit too soft for my liking. I think right now I am going to debate my options instead of just exchanging for the medium as I might just try to save up and go all latex in a few months when I have the money.

I reached out to Brooklyn Bedding today and they told me the person that handles returns is out until Monday. I will reach out to them then and can report back on the process as I know a few people asked about it.

109

Hi zexpress,

Thanks for the update and I’m sorry to hear that your mattress didn’t turn out as well for you as you hoped for. As you know firmness choices can be very subjective and one person’s “too soft” can be another person’s “too firm” (or vice versa) which is one of the reasons that when you are considering an online purchase that the options you have after a purchase to exchange or return a mattress can be one of the most important parts of the “value” of a mattress purchase.

It’s also unusual that a compressed mattress doesn’t decompress to its full size but it’s always possible that a small percentage of mattresses that are sold by any manufacturer can have a manufacturing defect of some type which seems to be the issue with your mattress and of course in this case they would either replace it or you can return the mattress and they will issue a refund.

As you mentioned Mario looks after returns for BB and is currently away on holidays but I talked with Chuck at Dreamfoam who is one of their senior employees and he told me that if you call them tomorrow he will make sure that they can start the return process for you tomorrow so you won’t need to wait until Monday to get the return process started.

Phoenix

110

Hello,

We are looking to upgrade to a king mattress now that we have a kid and two dogs in bed with us our queen is feeling quite crowded. Buying online really appeals to us since that is how we do most of our shopping and once we found this website we decided on the BME. My husband wants to build our platform bed for the mattress, but he won’t have time to build it for a couple months. Would it be okay to put the mattress on the floor in the meantime or should we wait to purchase when we actually have the bed ready?

Thanks!

111

Hi mrstweedle,

Congratulations on your new mattress :slight_smile:

As you know I think you are making a great quality/value choice and I’m looking forward to your comments and feedback once you’ve received it and have had the chance to sleep on it for a bit.

It would be OK in terms of providing good support for the mattress but there would be no airflow under the mattress which along with any other risk factors that may be present could increase the odds of developing mold or mildew under the mattress (see post #10 here).

It should be OK in the short term as long as you check the bottom of the mattress on a regular basis and give the bottom of the mattress a chance to air out from time to time (say once or twice a week) either by flipping the mattress over for the day or by standing it on its side (without any sheets or bedding on the mattress) so that any moisture or condensation that is trapped in the mattress has a chance to evaporate.

It may also be a good idea to put a wool blanket under the mattress as well for the time you are using it on the floor.

Phoenix

112

Hello,

I had a question regarding sheets I needed to get something for myself and my son which sweats a ton. I’m not as concerned with myself as i do find our new mattress does feel much cooler then our last one, but I would like to know what type of materials feel cooler and also maybe a thread count you would recommend to help him sleep a little cooler. Any info would be helpful and appreciated.

Thx,

113

Hi sjramos,

There is more information about choosing sheets in post #7 here and the other posts and sources of information it links to that should be helpful.

Phoenix

114

Thought I should give my take on Brooklyn Bedding’s BME as I’ve been sleeping on it for a little over a week now!

Prior to purchasing, I spoke to Mario for a firmness recommendation. I’m 5’0" 95lbs and a stomach/side sleeper, while my s.o. is 6’1" 175lbs and a back/side sleeper. He recommended medium for the both of us, so I went ahead and pulled the trigger on a medium firmness CA king.

It arrived within a few days from AZ to CA. Unpacking the mattress was pretty simple, and while I am fairly sensitive to smells I wasn’t bothered by the off-gassing. I had to press my face into the mattress to even get a good sense of the smell, and by now it’s dissipated completely. Also the s.o. and I both love the soft mattress cover and almost wish we could just sleep on that.

We were coming from an old spring mattress (him) and a med-firm Tempurpedic memory foam mattress (me), so latex foam is new territory for us. I hated his dented, uncomfortable bed, and he didn’t much care for my heat-retaining, body-swallowing bed. We’re both loving how cool the BME sleeps, and its sort of bouncy supportiveness. At first with the medium BME I was concerned it was a little too firm for my liking, as I prefer things soft and squishy (my Tempurpedic was always too firm to me). However I’ve had absolutely no trouble getting to sleep (and that’s after a lifetime of being a tosser and turner), and no soreness or discomfort. My s.o. is satisfied with the firmness too, so I guess the medium is working out after all.

Regarding the edges, they’re at least more supportive than my old Tempurpedic’s, so that’s good enough for me. There’s also little to no motion transfer - my s.o. and I rarely sleep or rise at the same time, but neither of us bothers the other getting in and out.

I just measured the mattress at about 70x84 (standard CA king 72x85), but my measuring might’ve been a bit shoddy. Regardless, we’re happy with the size. I could fit on just about anything (I actually even fit horizontally, lol), but the s.o. is thrilled to have a mattress that his feet don’t dangle off of.

Overall I think we made a really solid choice on the BME (especially considering we were previously looking into another $3000 Tempurpedic); they really make a solid product that I’d definitely recommend.

115

Hi Morokea,

Thanks for taking the time to share your comments and feedback … I appreciate it :slight_smile:

It’s great to see that your mattress is working out well for both of you!

Phoenix

116

Thank you! As always the information on this site is incredibly helpful.

117

Just ordered a BME firm, pretty excited. Everything on TMU help me make a decision. Any thoughts on just laying this thing on the floor, is that okay for the mattress?
Thx J.

118

Hi jburns,

Congratulations on your new mattress :slight_smile:

You certainly made a great quality/value choice and I’m looking forward to your comments and feedback once you’ve received it and of course have had the chance to sleep on it for a bit…

It’s not something that I would suggest on a permanent basis but if it’s just for the short term it would probably be fine as long as you check underneath it on a regular basis and also let the bottom air out once or twice a week (see post #106 here).

Phoenix

119

I just wanted to stop in and say thanks for all the valuable information provided on this web site. I was due for a new mattress a long time ago, and my teenage son needed one as well. Previously while doing research I grew somewhat frustrated at the confusing or lack of information, especially when that info was coming from the manufacturers.
While nobody in my family is especially sensitive to chemicals, I try to avoid them as much as possible since I think many can cause problems, especially with growing kids. I was looking at some of the organic and “natural” options but couldn’t really afford to spend several thousand dollars on two new mattresses.
Luckily I stumbled across this web site and found some of the pages dedicated to Brooklyn Bedding and other similar styles of mattresses. I decided to use my poor son as the test subject and ordered his from Brooklyn Bedding.
We ordered the medium style in a twin size and it came after a few days. It was interesting to open up the package and have it start self-inflating. Reminded me of some of the mats we use for hiking. Anyway, it seemed to full expand within just a few hours. My son really liked it. I took a few naps on it to test it out and thought it was great.
I’ve ordered a full size for myself and am expecting it to show up tomorrow. I’ve been suffering from various neck and back pain for a while so am thinking this might actually help with some of that.

Thanks again for all the info from all the others who post here and especially to Phoenix for all his valuable information!

120

Hi wsp2,

Welcome … I’m glad you found us and that the site could help you…

Thanks for taking the time to share your comments and feedback about your son’s mattress … and congratulations on both of your mattresses as well.

You certainly made some great quality/value choices.

Phoenix

121

My boyfriend and I recently moved to a new apartment and we were in need of a new bed. We decided to purchase #TheBestMattressEver and so far we love it! It was so much fun unwrapping our mattress from the box it fit in. We’ve only been sleeping on it for a week or so, but will give an update soon!

122

Hi Jmoreno4389,

Thanks for the update … and congratulations on your new mattress :slight_smile:

You certainly made a great quality/value choice and I’m looking forward to any additional comments and updates you have the chance to share.

Phoenix

123

Since I relied so much on this site to make my decisions, I thought I would add my experience to the record.

Because we were rarely sleeping through the night, my wife and I decided to get rid of our 2 and 1/2 year old queen size mattress with a very quicksand-like memory foam top layer (Comfort Revolution 14" from Costco…), and move to something else in a king. After reading and considering the huge amount of info on this site, as well as our budget, we began ordering. I had to start completely from scratch because we didn’t have any furniture or accessories for a king.

  1. Brooklyn Bedding BME in medium firmness
    Excellent company and very helpful in the process - webchat on their site as well as prompt email response. Ordered on a Tuesday and mattress was at our house in Texas by Friday.

  2. Mantua/Sealy Posturepedic Bed Frame from Zoro Tools Mantua Bed Frame, Cap. 500 lb., Std King, 76 In. SP66G | Zoro
    Best price I found for this (thanks again to this site) and very quick shipping - also note that the 500-lb limit listed for this item is incorrect, as verified with Mantua office - at least 1000 pound limit

  3. Knock-Down wood foundation from Arizona Premium Mattress (Mattresses.Net)
    Brooklyn Bedding recommended a folding metal foundation sold by sister company DreamFoam and also available elsewhere online, but I wanted to go with wood - I imagine either option would work fine - at very similar price.
    Also note that the Mattresses.net website uses photos and assembly instructions that look very very very similar to a VersiFlex on Amazon (Amazon.com) When I mentioned this to Arizona Mattress, the owner replied that he used to buy and sell the VersiFlex but designed his new foundation to overcome “shortcomings…” The slats on the Arizona version are about 2 1/2" apart and use 1 x 3 boards. (Amazon does not list the slat distance or size for the VersiFlex, and I didn’t find any consistent answer in the reviews.)

  4. Luna Premium Hypoallergenic Waterproof Mattress Protector, purchased via Amazon
    we are having no problem with sleeping hot so far, and don’t feel or hear any plastic.

  5. Sheets from Charles Rogers website: http://www.charlesprogers.com/400-thread-count-prima-cotton-sheets-p-107.html?cPath=3_17
    We had the queen version of these sheets previously and like the soft feel and wear

We had a couple of glitches in the process, but remarkably excellent customer service has smoothed those over: the mattress arrived first, and because we ordered the foundation during the one week of the year that Arizona Mattress closes down for vacation, the foundation was the last thing to arrive - 10 days after the mattress got here. Since I didn’t want to open the mattress in a room on the opposite side of the house and then wrangle it to our bedroom when the rest of the stuff got here and got set up, I used the online chat to ask Brooklyn if there was a need to open the mattress immediately. I was told it would not hurt to leave it in the box until we were ready for it. I have no idea how long these mattresses sit compressed in the factory before being shipped, but when I finally did open the mattress, it did not expand all the way. After 48 hours, the mattress was still curled up on the sides (even though it comes rolled end-to-end) and it was clear that the top latex layers had not expanded to fill in the cover. I sent photos to Brooklyn Bedding, and Mario instantly apologized and had a replacement shipped at no cost to me. I contacted him about the problem on Wednesday morning, and it is now Friday afternoon and the replacement mattress is already open and expanding on my bed. In fact, it expanded more fully within 5 minutes of opening than the first one did in 4 days. And apparently, Mario threw in two king shredded latex pillows as well!
I also need to note that even on the faulty, incompletely expanded mattress, we have been sleeping better. Looking forward to testing the fully expanded one tonight.

The KD foundation from Arizona Mattress arrived with a couple of warped boards. One side rail was warped (or damaged in shipping?) so that it didn’t sit squarely in the bed frame, and a couple of the slats were also warped/twisted to the point of rocking up and down. The weight of the mattress seemed to nullify any problem, but I sent photos to Ken Hightower, the owner, and he responded quickly and simply with “That is extremely unusual. Let me know exactly which pieces you need replaced and I’ll have our supplier send them right out.” This morning, I received a notice from UPS saying the replacement pieces are already on the way.

So while it has taken a bit longer than I expected to get this all done, the outstanding customer service from these companies has been very impressive. Rather than my having to ask for complete refunds, I am instead getting everything taken care of promptly and am here on this forum singing their praises. These guys know how to run a business to keep customers happy.
(And while I am at it, I should mention that Costco is going to come pick up the 2 and 1./2 year old mattress and give us a full refund.)

While we are just starting the generous trial sleep period offered by BB and can’t comment too much yet on comfort and sleep quality, I hope this helps some people who are in the decision process.
Thanks to Phoenix and all the others who came before me on this site.

124

Hi TS Hill Country,

Thanks for taking the time to share your comments and feedback … I appreciate it!

You certainly made a good quality/value choice (with your other components as well) … and congratulations on your new mattress :slight_smile:

They confirmed the higher weight limit to me as well (see post #6 here). It’s a little surprising that Zoro Tools still lists the incorrect limit since it doesn’t work in their favor.

They are a similar design to the VersiFlex and some of the other KD foundations that are made by other manufacturers as well but the Versiflex and most of the other KD foundations have wider gaps in between the slats (see the foundation post here … and in the case of the Versiflex they are about 4" or more) that wouldn’t be as supportive which is why they decided to manufacture their own design since they sell many all latex mattresses where the distance between the slats is more important and should be 3" ot less.

They compress their mattresses shortly before shipping them so they don’t sit in a warehouse compressed for weeks at a time.

When I asked them about this (because a few people had mentioned it on the forum) they told me that they did discover an issue with their gluing and compression process that affected about 3 - 4% of the mattresses they manufactured on some of their production runs which is the reason that a few of their mattresses didn’t fully expand (and these would be replaced as soon as they became aware of a customer that received one of these). Once they identified the cause of the issue they of course corrected it right away so that there shouldn’t be any further issues with their mattresses not fully expanding.

Thanks again for taking the time to share your experiences in such great detail and I’m looking forward to any additional updates once you have the chance to sleep on your mattress for a bit longer.

Phoenix

125

Have the exact same issue. Slats are visible on either sides. Will wait a couple of days and contact Brooklyn Bedding.

126

Hi leol,

I’m not sure when you opened your mattress but it could have been one of the 3 - 4% that was affected by the gluing/compression issue I mentioned in my last reply so if it’s still outside of their standard sizing (see post #2 here) after a week or so (if you just received it recently) then I would certainly contact them.

Phoenix

127

[quote=“Phoenix” post=54803]Hi leol,

I’m not sure when you opened your mattress but it could have been one of the 3 - 4% that was affected by the gluing/compression issue I mentioned in my last reply so if it’s still outside of their standard sizing (see post #2 here) after a week or so (if you just received it recently) then I would certainly contact them.

Phoenix[/quote]

I received the mattress three days back and placed it on a bed two days back.