Hi RJ29 and AustinOski,
Thanks to both of you for your udpates and feedback … I appreciate it 
[quote]- We’d been on the fence between medium and soft. We’re now debating whether we:
a. Get a thick mattress cover/pad or a topper. Thinking of starting with the former and working-up. Currently we have just a thin (Sky brand) mattress protector that was rated “cool” on Amazon. We didn’t want to start by masking the factory feel, so we had a true starting point.[/quote]
Depending on which type it is … I would keep in mind that in some cases a thicker mattress protector or a mattress pad can affect the ability of softer latex comfort layers to contour to the shape of the body so it can actually feel firmer rather than softer. If your mattress is a little too firm then there are also some suggestions in post #2 here that may be helpful.
If you are considering this then your best source of guidance would be a phone call to Brooklyn Bedding since they will know more about how their firmness levels compare “on average” than anyone else.
You are only 2 weeks into the normal break in and adjustment period so you may also find that over the course of the next few weeks your experience will change as well.
I’m looking forward to any additional comments and updates you have the chance to share over the next few weeks.
Phoenix