I just wanted to put in a good word for Buis Mattress (Underground Mattress Members). We were looking for a latex bed and went there to see what they could do for us after a lot of research online. We were very pleased with the owner and his son. They were very helpful, informative, honest, and just nice people.
We could not be happier with our purchases. They treated us so well and answered numerous phone calls in a pleasant way (even when we kept changing our mind on what we wanted (bunkie boards, no bunkie boards; box springs, no box springs, etc.). We also bought two 100% natural Rejunvenite Talalay latex pillows (low profile), which we are loving.
They had two latex mattresses in stock that you could try in the store, in addition to innerspring mattresses that they make in their store/factory, which also seemed impressive (if you like innerspring mattresses). They also sell memory foam mattresses but seem to discourage you from buying memory foam unless that’s the only option you will consider. (I believe they do not consider them a good value, and I agree!) They had one 100% natural latex mattress and one mattress that was a blended Talalay (Latex Intl). We went with the blended Talalay 36 ILD core (6 inch–Med. Firm) and a topper (3-inch blended Talalay 28 ILD (Medium). I believe that Buis will work with you in getting whatever firmness you’d like to try. The price was very reasonable for top-notch quality. I searched a LOT of places, and their prices were great.
My husband and I are in our 50s. We both have had herniated discs and wanted a firmer bed. We both sleep on our sides and backs. I am 5’5" at 123 pounds, and my husband is 5"9" at 175 pounds. My husband checked me with the yardstick test for spinal alignment (mentioned on this site), and my back alignment was good with this bed. We have had the mattress now for a month and are very happy with it. However, it took us a little while to get used to the mattress because we had slept on a partial-wave waterbed for the last 30 years.
Bottom line: We love our new mattress, and we love the people at Buis. My husband is in charge of maintenance for a high-end hotel in town and he plans on buying from Buis for future mattress purchases. Buis is an outstanding, family-owned business that takes pride in their work and in their products. We are recommending them to all our family and friends and hope they continue to be in business for many years to come.
By the way, we are not friends or relatives and have no special reason to praise Buis Mattress other than that we were very impressed with them and their products.
Jennifer S. from St. Joseph, MI
P.S. After educating ourselves on this website, we went to some different stores that sold mattresses and found out that what MU says is true: We actually knew more about mattresses than the sales people did (with the exception of Buis). We knew exactly what questions to ask in order to determine the quality of the products, and we recognized right away when sales people were trying to mislead us or steering us in the wrong direction. So a big thank you to MU not only for that, but also for our 5% discount for being members here. That was a VERY nice bonus! 