Hi windyshores,
Welcome to the Mattress Forum!
The foams are CertiPUR-US certified in both the Tuft and Needle and the DreamFoam Artic Dreams mattresses for low VOCs. They are both listed on the CertiPUR-US site here.
I’m not what you mean by relevant for “someone like me” refers to - do you have multiple chemical sensitivities (not wanting to get too personal here)? If that is the case, you would certainly be correct that neither manufacturer would be able to give you a definitive answer if their products would meet your specific needs.
While I wasn’t a part of your chat conversation, all I can offer is that Dreamfoam does make models that use wool for the FR barrier, and obviously your chat agent got confused or forgot/mistook what mattress you were asking about, or assumed you were asking about the covering (referencing a yarn company). I can confirm for you that the Arctic Dreams uses the FR sock. It comes from Jones Fiber.
While the chat functions are a nice resource from many of the online companies, I strongly encourage a detailed phone conversation if possible with any of these companies, as you’ll be able to get more complete and specific answers when dealing directly with someone.
Dreamfoam (Arctic Dreams) is a member of this site which means that I think very highly of them and that I believe that they compete well with the best in the industry in terms of their quality, value, service, knowledge, and transparency. I certainly wouldn’t hesitate to purchase a mattress from them, and a chat session with a misunderstanding from a representative wouldn’t personally have an impact upon my decision, especially when the information desired is readily available to be confirmed (see my previous links).
Regarding the foams, the Energex polyfoam in the Dreamfoam is a good quality 3 lb. polyfoam that does allow for better repositioning than memory foam, and it is more breathable. The Adaptive foam in the Tuft & Needle is also a good quality 2.8 lb. polyfoam.
There is more about some of these newer high performance polyfoams here in post #2 and beyond.
Also, thank you for your kind words.
Phoenix