Hi paddyb,
I think that they would honor their trial period yes. They have been in business for long enough that there would already be many people that have returned it because it wasn’t a suitable “match” for them in terms of PPP (Posture and alignment, Pressure relief, and Personal preferences) and if there was any indication that they weren’t honoring their return policy by this time their business would quickly collapse.
While price is certainly one part of the value of a mattress purchase … I would tend to choose a mattresses based on it’s “value” rather than on the price alone. There is more information about the 3 most important parts of the “value” of a mattress purchase in post #13 here which can help you make more meaningful quality/value comparisons between mattresses in terms of suitability (how well you will sleep), durability (how long you will sleep well), and the overall value of a mattress compared to your other finalists based on suitability, durability, and all the other parts of your personal value equation that are most important to you (including the price of course and the options you have available after a purchase to “fine tune” a mattress or the exchange/return options that are available to you).
I would also keep in mind that “comfort” and PPP are also completely separate issues and that both need to be assessed independently and aren’t mutually exclusive. In other words you can’t “feel” the quality and durability of a mattress.
There is some discussion about the specs of the mattress as it relates the quality and durability of the materials in the earlier replies in this topic but I would also want to know the quality/density of the base foam they use before making any mattress purchase. I would be a little cautious here … especially if you are in a higher weight range … because the 3 lb memory foam they use in the mattress. While the 3 lb memory foam is only about 1.5" thick so it’s just “inside the range” of the thickness that I would be OK with before I would consider a lower quality material to be a weak link in a mattress … I would also want to know the density of the polyfoam base layer as well so you can make more meaningful comparisons with other similar mattresses and make sure that the quality of the materials is suitable for your weight range.
There may also be other mattresses available in a similar budget range that use higher quality and more durable materials as well that aren’t “on the edge” in terms of durability so I would make sure you make some good comparisons with other mattresses you are considering in terms of comfort and PPP, durability, and all the other parts of your personal value equation that are most important to you.
Phoenix