I can’t comment on the quality of materials used in the Eve mattress, or whether it will last anything like the 10 year guarantee they offer with it, or whether it really does represent value for money. But I have stumbled across something about this company that does make me rather suspicious of them altogether…
You will notice on the Eve mattress About page that the directors say they have sold over 75,000 mattresses and their experience and feedback in doing so has shaped this ‘‘One perfect mattress’’ yet nowhere either on their website or on any of the press articles about the company does it ever mention which company or brand this was actually with - the only mention is that 2 of the directors and founders of Eve mattress were also co-founders of Groupon UK - no mention of any mattress companies at all.
I decided to look into this as I’ve been stung with a Groupon mattress deal a few years ago - most certainly not an experience I ever want to repeat as I feel that like the thousands of others, I was completely ripped off in a rather basic but clever bit of deceptive marketing.
In 2011 I bought a Clouds Memory Foam Mattress resulting from a Groupon deal that offered them at a huge saving off £RRP. I checked out the Clouds Memory Foam website at the time and it appeared correct that Groupon were indeed offering huge savings on RRP compared to buying from them directly - there were also many 5 star reviews dating back some years that also gave me confidence that this was a genuine deal and worth taking advantage of.
I’ll not go into the specific horrors of my scenario at the hands of Groupon and Clouds Memory Foam, but suffice to say it transpired that this really was not a legitimate or great deal after all… the website had only been created a few weeks prior to the Groupon deal and the reviews were obviously fabricated as the company was only weeks old, so I have no idea how these 5 star reviews from years prior could have been posted… unless of course they had been made up to support the Groupon ‘‘deal’’ (Clouds memory Foam website has since been removed)
There are still threads online from many other hugely annoyed customers that were caught out with this one.
See here: https://www.hotukdeals.com/misc/clouds-memory-foam-mattress-groupon-976981
And here: https://forums.moneysavingexpert.com/showthread.php?t=3603003
You would ring Groupon and they would say ‘‘You have to speak to Clouds Memory Foam directly, it has nothing to do with us’’ yet there was no way of contacting Clouds (apart from emails that were never answered) nor would they answer the phone… a complete disaster.
I looked into this at the time and the company that owned Clouds Memory Foam was another company called Wild Media Ltd based in London.
See here: https://www.endole.co.uk/company/07283788/wild-media-limited
You will note with interest that the 2 owners and directors of Wild Media Ltd that operated the Clouds Memory Foam scam are also directors and owners of this new firm, Eve mattress. They also seem to be the people behind Zen Bedrooms, that I personally have no dealings with, but it looks like another company that was set up to specifically benefit from Groupon type ‘‘massive false savings’’ offers in a similar vein to that of Clouds memory foam and certainly don’t seem to have many good reviews or feedback online either. Although nothing I’d imagine can be as quite as bad as the Clouds situation I was a victim of.
So, there we have it, the directors of this new company, Eve Mattress, that are claiming to revolutionize the bed industry and ‘‘offer one fantastic product at a fair price’’ and pointing the finger at the shady practices of the bed sector they are setting themselves apart from are EXACTLY the same people that were responsible for all of these shady ‘‘great deal’’ antics in the first instance!
I was also particularly galled at this interview from one of the owners of Eve Mattress and Clouds Memory Foam where he doesn’t mention anything about his affiliation with either Clouds Memory Foam or Zen Bedrooms yet states he was a ‘‘co-founder of Groupon UK’’
https://www.dailymail.co.uk/money/smallbusiness/article-3075457/Mattress-boss-sleeps-easy-600k-funding-helps-firm-offer-luxury-high-street-prices.html
This to me means that Groupon were complicit with all of this, whilst telling us all that they couldn’t help us and that we had to contact Clouds directly - as it was them that had responsibility for the products they were selling… All whilst knowing full well that one of their own founders and bosses, Jas Bagniewski, was ALSO a Director of the company that owned Clouds Memory Foam and (now this new company Eve Mattress,) who also happened to be a co-founder of Groupon UK!!!
Granted this is a personal gripe of mine, and no-doubt the thousands of others that fell for this at the time, but after joining the dots here I can’t quite believe how gullible I was at the time - and to think that I nearly bought one of these Eve Mattresses that it transpires is owned by the 2 guys that were responsible for the initial nightmare makes me a little sick. I wouldn’t and couldn’t trust them as far as I could throw them!
Shame on Groupon also. They’ve made idiots of all us…