Hi bmbsqd7,
[quote]I had a mattress store in Wisconsin suggest FBM to me over the phone today. I called up FBM and I did not like the feeling I got from the rep on the phone. He was extremely evasive with terse answers without explaining anything. Most of the answers were “I don’t know” (such as “where does the foam come from” and “why is this HR foam considerably cheaper than elsewhere”). He would just ignore many questions and change the subject to something else. When I pressed, after the question was ignored several times earlier, for a policy on any warranty information and shipping charges if there would happen to be an issue with the foam, he got very frustrated with me and told me “I DON’T KNOW, every situation is different”. So needless to say I will not be sending business their way without getting any straight answers.[/quote]’
Unfortunately your experience is fairly typical of dealing with FBM and they rarely provide straight answers.
I quickly checked a few of the sources and there were some that were less than this for HD polyfoam so you may have been looking at the more costly ones.
As far as I know their foam is manufactured in the US (meaning it would be good quality based on the density) but they don’t manufacture it themselves. Maybe they meant by manufacturing was that they fabricate the foam meaning they cut and shape the foam from the buns they order from a foam manufacturer. the import records I saw were just for fabrics and I would seriously doubt they are importing their polyfoam.
There is no formula that can predict someone’s experience on a specific mattress based on “theory at a distance” (see mattress firmness/comfort levels in post #2 here) but if this design is a close approximation of a design you have tested and works well in your experience then at least the odds are in your favor.
Phoenix