Hi cstafford2009,
You can see some comments about what I call “simplified choice mattresses” in general in post #1 here and you can see some more specific and detailed comments about Helix along with many of the other “simplified choice” online mattresses in post #2 here in the same topic. A forum search on “Helix” (you can just click the link) will bring up more comments about them as well.
While other people’s comments about the knowledge and service of a particular business can certainly be very helpful … I would be very cautious about about using other people’s experiences or reviews on a specific mattress (either positive or negative) as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you and in many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people may be completely unsuitable for someone else to sleep on even if they are in a similar weight range or have similar sleeping positions (see post #13 here).
Phoenix