Hi FAUguy,
I would be very cautious about using other people’s reviews or experiences on a mattress (either positive or negative) as a reliable source of information or guidance about how suitable a mattress may be for you and in many cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person may be completely unsuitable for someone else to sleep on or vice versa (see post #13 here). This would be particularly true if someone’s experience was in a very small minority of the people who had purchased a particular mattress and if you were to exclude mattresses that weren’t suitable for some people then there wouldn’t be any mattresses left to choose from.
The Savvy Rest mattresses are very similar to the SleepEZ mattresses so if a particular SleepEZ configuration wouldn’t work for you then it’s not likely that a Savvy Rest with a similar combination of layers will either. Savvy Rest is certainly a great quality choice but it’s also in a significantly higher budget range than many other similar mattresses (including SleepEZ of course) and as you mentioned they don’t have a return policy … only a layer exchange. Having said that … the choice between whether to buy locally or online depends on the parts of each person’s personal value equation that are most important to them and for some people a higher cost for a local mattress may be “worth it”.
The cost of returning a SleepEZ is $95 regardless of the actual shipping cost so the risk is low and both the Savvy Rest and theSleepEZ would be relatively simple to put together or exchange layers if you have someone to help.
Phoenix