Hi FAUguy,
Some of the better options and possibilities in the Boca Raton / Ft Lauderdale area I’m aware of (subject to the “value” guidelines I linked in my last reply) are listed in post # 2 here.
He is correct that most people wouldn’t want to return an adjustable bed because they can be used under any suitable mattress and most customers that buy an adjustable bed would want the benefits of an adjustable bed no matter which mattress they choose to use on top of it. Your adjustable bed may also work well with another mattress that is more suitable for you (there is more about the benefits of an adjustable bed in post #3 here) even though it won’t “compensate” for a mattress that isn’t a good match for you in terms of PPP.
It’s part of a customers responsibility to make sure they are clear about the return or exchange policies of any store before they make a purchase and return/exchange policies are often a source of misunderstanding, frustration, or buyers remorse. Unfortunately a salesperson can only answer the questions they are asked directly and not the unasked questions that can turn out to be important after a purchase.
You also have the option of selling the adjustable bed if you really don’t want to use it under a new mattress you purchase so you could recover some of your investment that way as well if Mattress Firm isn’t willing to make an exception to their policies.
Phoenix