Hi benerlandson,
While other people’s comments about the knowledge and service of a particular business can certainly be very helpful … I would always keep in mind that you are the only one that can feel what you feel on a mattress and I would be cautious about about using anyone else’s suggestions, experiences or reviews on a specific mattress (either positive or negative) or review sites in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you. In many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people in terms of comfort, firmness, and PPP may be completely unsuitable for someone else to sleep on (even if they are in a similar weight range). In other words … reviews or other people’s experiences in general won’t tell you much if anything about the suitability, quality, durability, or “value” of a mattress for any particular person (see post #13 here).
Having said that … there are some comments about Essentia and some of the misleading claims they make and some forum discussions with them (as well as some of the FTC issues they have had about their claims) in this thread and this thread and posts #3 and #4 here). Some of the discussion in this topic may be helpful as well.
The “bottom line” is that there isn’t any “natural” memory foam and I certainly wouldn’t treat the information on their website (or on some of the other websites I’ve seen that write about them either) as a reliable source of “fact based” information. I would also make some very careful “value” comparisons before considering any Essentia mattress because they tend to be in a much higher budget range than other mattresses that use similar materials as well.
Phoenix