Hi Phoenix,
I was expecting 36 for the Goldleaf core, based on other feedback that I have had from several mattress people. The 28 number came from Latexco, after the mattress company gave them all the particulars about the Goldleaf. Maybe they meant 28 in Dunlop which might be translate to a firmer number in Talalay or polyfoam?
Thereās the rub. It will be very awkward if the custom mattress doesnāt feel right. The mattress company will have expended time and money and I will probably have pre-paid for it. Then, there is the cost of shipping. I donāt think this custom mattress will be easily āadjustableā - no zipper for one thing. And, they donāt have any standard designs that would work for me.
I hate conflict and I also hate to put someone else in an awkward position.
This mattress company has been around a long time and has no complaints registered at the BBB. In general, I think they know what they are doing.
Iām hoping to visit them tomorrow and talk about all this. Maybe by seeing/hearing how I react to one of their standard mattresses they will be able to ācalibrateā my preferences enough to be extra confident about the design of the custom model that they propose.
Thanks for your detailed and thoughtful comments. You are a great help to those of us who are wandering around in Mattress Land, lost, dazed, doubting the existence of a mattress that will work for them.