I’ve visited two local mattress showrooms, both of which manufacture their own mattresses, and both of which will customize a mattress according to my preferences. Great, right? Maybe, and maybe not.
Both of these places (Verlo in West Chester, PA and Magic Comfort in Pottstown, PA) have favorable mentions here on Mattress Underground. Both will adjust the firmness/softness of the mattress at no cost after I’ve slept on it for some reasonable period of time. Both appear to provide exceptional customer service and product support and both have very knowledgeable people. I’ve learned a lot about mattress construction over the past several days – WAY more than I ever wanted to know, but I lack the ability to discriminate between the subtle differences in mattresses.
One thing I learned along the way is that for the past several years I’ve been sleeping on a very firm mattress. It’s a Stearns & Foster and I’ve really liked it. Yet the firm mattresses I’ve been trying all seem much too hard for my liking. That’s where it’s nice to have the option to “build my own.” But I’m driving myself nutzo.
I started off thinking that I wanted an inner spring mattress. It’s what I’m used to and I don’t like that “cradling” that happens when I’m on a memory foam mattress. Then I tried an all latex mattress. It was very comfortable but maybe a little too soft for me. The latex mattress has a core of 6" D 85 Dunlop latex, 35 ILD, topped with 2" of N3 Talalay, 19 ILD. But that’s a relatively expensive mattress (~$2,000). By the way, I’m told that about 90% of the customers who come into that store as a result of reading about them on Mattress Underground, come in specifically for the all-latex mattress.
Another mattress I’m considering is 2-sided, has a heavy duty offset coil spring covered with 2 layers of some kind of compressed fiber padding, which is topped with 2" of 2.3 poly foam, 35 ILD. The cost of this mattress is $1299 and it carries a lifetime warranty – hard to believe! A similar mattress is available in a 1-sided version for about $100 less. That one comes with (only) a 25-year warranty.
Then there’s a variation of that mattress – they call it “Design-Your-Own.” Same spring coil, but 1-sided with a zipper-enclosed pillow-top. What’s nice about this one is that you can easily select or even change the foam to customize the firmness of the mattress. Standard with this mattress is 2" of poly foam in a choice ranging from plush to firm. I tried it with the 2.3 density 35 ILD, and, not surprisingly, it felt quite similar to the 2-sided one I described above. The main difference I noticed was that the top edge of the mattress, which was noticeably rigid on the 2-sided mattress, was soft on the Design-Your-Own. But the “tweak” on this mattress that intrigues me is the option of replacing the 2" poly foam with Talalay latex. I don’t know, because I didn’t think of asking, whether I could get the Talalay with a higher ILD than 19. Replacing the poly foam with latex is a $400 upgrade, bringing the cost to $1,389.
I just don’t know how to make a decision. Here are the questions I still have:
What is the relationship between ILD numbers? In other words, is 35 ILD approximately twice as firm as 19 ILD?
The first store I visited, which also customizes mattresses to order, layers different types of foam, and I’m wondering if that provides any advantage. For example, one mattress I liked had a top layer consisting of (from the bottom up) 2 layers of cotton padding, 1" of 1.5 36 ILD poly foam, and 1" of Talalay latex (unknown ILD). Is there an advantage or disadvantage of having 2 1-inch layers of foam rather than 1 2-inch layer?
How practical is a 2-sided king size mattress? It’s clearly designed to be flipped, yet, I wonder if in reality it’s just too big and bulky to flip. Do people who have 2-sided king mattresses really flip them as they should?
What do you think of the idea of topping a spring coil mattress with Talalay latex? Does that make for a good “hybrid,” in other words, adding the comfort of latex to a more traditional coil mattress. It would certainly save a considerable amount of $$$ over the cost of all-latex. I hopped back and forth between the all-latex and latex-topped coil mattresses, and I couldn’t discern much of a difference in the feel. I should say, though, that by that time I’d been in the store nearly 2 hours, and was experiencing some amount of “mattress fatigue.”
How important is the type of foundation I choose? The foundations are all built in-house. The 2-sided mattress is on a heavy duty wood and metal box spring foundation. However, the Design-your-own comes with an all-wood foundation. The owner says it’s to keep the cost of the set lower, and it has no effect on the comfort or durability of the mattress. I’d have the option of upgrading to the wood-and-metal box spring for $130, but I have no idea whether there’d be a reason to do that. The all-latex mattress, by the way, comes with a wood slat foundation which is comprised of many slats with little space between them.
My next question is much more subjective. The pricing of what appeared to be somewhat similar mattresses was substantially different in the two stores. The two-sided mattress in store #1 was priced about $700 higher than the 2-sided mattress in store #2 ~2,000 vs $1,300). I don’t know how to determine whether I’m getting $700 more in value in store #1. Yes, there are still a few unknowns. I don’t know what the material of the outside cover is on Store #2’s mattress. I asked, but he couldn’t tell me (strange, eh?). Store #1 uses plush quilted bamboo silk. I also don’t know what comprises the 2 layers of pads that cover the springs on store #2’s mattress. All he could tell me is that they’re “compressed fiber pads made of shredded cloth.” Store #1 describes these layers as “Cotton Pad Belly Bands” in their product literature. I realize an “apples-to-apples” comparison may be impossible, but there’s so much similarity I couldn’t help but compare the prices.
I wonder, too, how negotiable these prices are. We know the pricing games that are played with mattresses in the broader retail market. Is there pricing flexibility, though, with these made-to-order mattress manufacturers?
This has been long-winded, and I apologize for that. I’ll probably re-visit Store #1 just because I feel more knowledgeable now than when I first went in. Still, I don’t want this decision-making process to drag on. Is there any way you can help me to focus on the most important considerations as I move ahead? Thanks!!!