The Beautiful is still not quite right, but after being on a few slats almost 2 1/2" months, it is no surprise! The center of the mattress was draped over sharp center supports 1/2" above the few slats and much of the mattress was bulging through open spaces 10" x 18" (plus the weight of our bodies sinking into the holes). I think Phoenix was right… somehow the layers are shifted after being contorted in so many different ways.
We DID really like it before it started falling through the cracks. If we could get it quickly replaced, we’d probably do that, but can’t wait “forever”. At this point, our only choice is to replace with the Simmons Black that they offered as exchange - they do not do refunds and it sounds like they may be stuck with defective foundation and mattress if PLB never answers their calls or honors the warranty. This really upsets me since this is not their fault or ours. That said, we don’t want to get stuck waiting on a new one… and IF we must replace the second PLB, go through this again. Plus if this outfit was truly going to “reorganize”, the number 1 goal should be to hold and take care of your customer base!!
To answer some of your questions, the latex molds to your body without letting you sink into a “hole” like memory foam. Probably the best description is latex is “fast response”… you move, it moves. Memory foam is “slow response”… you move (or try to) and it has to remold itself around or under you. We felt like we were moving through mud on memory foam… whereas Latex makes it easy to move, roll over, etc. That said… the important thing is to be sure the layers match to what your body needs. With the Nature that had firmer latex, I sunk right through the soft layer and bottomed out on the harder layers… this put a LOT of pressure on my shoulder, hip and leg as a side sleeper. Couldn’t stand it. So we went to the Beautiful PLUS the 2" PLB topper on it. Problem was that made it almost too soft, losing spine support, but without the topper, I had too much pressure on me.
If we ever try latex again, I’d probably go with the “build it yourself” idea - being able to build the layers that felt right. My husband cringes at this idea because I might NEVER find the right layers and amount of softness and firmness. Our other latex option someday if we decide to try it again is to go with the Natura brand. Our mattress company used to carry that brand, but it took a long time between ordering and delivery, but at least the mattress WOULD come! We are pretty limited in latex choices in South Texas, unfortunately.
If the owner will give you a 60 day trial, then you might want to see if you can receive the Beautiful in the next week or so. It WOULD be well worth a try. If it doesn’t work out, then you’ll at least know what a latex bed feels like. And start your search again.
In our case, we’ve slept on Simmons for years and years. We know the thing will probably sink or swim in a few years - sure don’t make them like they used to!!! But we also know we CAN sleep well on them. At least maybe these replacement mattresses will last long enough for us to search other options. Or perhaps in a few years, more latex brands and beds will be more readily available.
We truly want to keep the latex, but you know… I really don’t want to shell out more $$$ to PLB - they’ve gotten enough of it as is.