Hi loraxc,
I’m not so sure I would characterize your experience with Leesa quite as “negatively” as you have been since it’s always possible that a mattress you choose to purchase “blindly” without ever trying it won’t be a “good enough” match for you in terms of PPP which is the reason that with these types of purchases that a good exchange/return policy can be important so that you can try the mattress in your bedroom instead of a showroom with little or no risk outside of the time you spent sleeping on it or returning/donating it.
Buying an online mattress where there is only one firmness choice would be much like testing a mattress in a showroom and finding out that you didn’t like it and then just moving on to another mattress that was a better “match” for you (although of course you can do this in just a few minutes in a showroom but it takes longer and you can’t test as many mattresses if you are actually purchasing every mattress you decide to “test”). Not liking one mattress and liking others (or deciding which ones you like more than others if you like several mattresses) is just part of the selection process whether you are testing mattresses in a showroom or buying them online. Regardless of the quality or “value” of the mattress if they made the purchase and delivery process easy and the return/refund process just as easy I would focus more on the positives of their service both before and after your purchase than I would on the negatives (for you) of their mattress since any one person’s experience on a mattress can be very different from someone else or even the majority of people (which is why I always suggest avoiding mattress reviews completely whether they are positive or negative).
[quote]I am looking at the list of memory foam mattresses you have here: https://forum.mattressunderground.com/t/memory-foam-mattress-help
Could you tell me which off these offer such policies? [/quote]
I don’t know each of their current return policies off the top of my head but they will be listed on their websites in most cases and they will all be happy to provide you with any of the details you need with a quick phone call as well.
The mattress you sleep on is one of the most important purchases you will make over the next 10 years or so and can have a bigger effect on your overall well being both waking and sleeping than almost any other purchase you make and it’s well worth taking the time to make the best possible choice … for you :).
Phoenix