Hi kc12,
No, I’ve not heard anything like that, but I do see they are asking for messages to be left in their chat feature, so it may be that they are out of the office today. It’s possible they may be traveling to interzum today (an industry conference). I’ll post back if I find out anything.
[EDIT: They were having phone line issues for a few hours yesterday, but are back up and running today]
Phoenix
Hi jvanwho,
Thanks for taking the time to post back, and I’m glad that you’re still enjoying your new mattress. I hope you’ll post back in the future when you’ve had more time to sleep upon your new Luma.
Phoenix
Hi kc12,
Luma Sleep Contact phones are back online today. Apparently, they were having some telecommunication issues, but I checked today and they are available to answer your questions.
Phoenix