Hi goldilocks12,
CozyPure and Dormio are both members of this site which means that I think very highly of them I believe that they compete well with the best in the industry in terms of their quality, value, service, knowledge, and transparency. This would include their service before, during, and after a purchase.
In terms of their mattresses … I can’t speak to how any mattress will feel for someone else in terms of “comfort” or PPP but when you can’t test a mattress in person then the most reliable source of guidance is always a more detailed phone conversation with a knowledgeable and experienced retailer or manufacturer that has your best interests at heart and who can help “talk you through” the specifics of their mattresses and the properties and “feel” of the materials they are using (fast or slow response, resilience, firmness etc) and the options they have available that may be the best “match” for you based on the information you provide them, any local testing you have done or mattresses you have slept on and liked or other mattresses you are considering that they are familiar with, and the “averages” of other customers that are similar to you. They will know more about “matching” their specific mattress designs to different body types, sleeping positions, and preferences (or to other mattresses that they are familiar with) than anyone else.
There is also more about the 3 most important parts of the “value” of a mattress purchase in post #13 here which can help you make more meaningful quality/value comparisons between mattresses in terms of suitability (how well you will sleep), durability (how long you will sleep well), and the overall value of a mattress compared to your other finalists based on suitability, durability, and all the other parts of your personal value equation that are most important to you (including the price of course and the options you have available after a purchase to fine tune the mattress or the exchange return options that are available to you).
Once you are down to a list of finalists and you are confident that they would all be a good match for you in terms of PPP (or you have good options after a purchase if you aren’t) and that there are no lower quality materials or weak links in any of them in terms of durability (which there aren’t) then you would be down to finalists that are comparing “good to good”. If there are no clear winners between them at this point (which is usually a good indication that you have done some very good research) then you are in the fortunate position that any of them would likely make a good quality/value choice and (post #2 here) can help you make a final choice based on your local testing or mattresses you have slept well on, your more detailed conversations with each of them, your confidence about PPP and the suitability of each one, their prices, your preferences, the options you have after a purchase to fine tune the mattress or exchange or return the mattress or individual layers, any additional “value” extras that are part of each purchase, and on “informed best judgement” based on all the other objective, subjective, and intangible parts of your personal value equation that are most important to you. Sometimes a final choice may even come down to very minor differences or can sometimes just be a matter of “gut feel” or “educated best judgement”.
It probably wouldn’t be my biggest priority since the adjustable bed I have works well for us for the times we read in bed or watch TV but it would probably include it as one of the less important factors in my choice (and I would probably test it in a store just to see how I liked it first) so it would depend on how all the other features that were important to us compared “as a whole” based on “price/features” comparisons. I would also keep in mind that my own thoughts about any specific feature of an adjustable bed may be very different from someone else who would use the features more or less than we do. For example you can see some of my thoughts about the “massage” features that we both thought would be more important than they were in “real life” in post #2 here.
Phoenix