Hi Rkrakows,
While other people’s comments about the knowledge and service of a particular business can certainly be very helpful, I would always keep in mind that you are the only one that can feel what you feel on a mattress and I would be cautious about about using anyone else’s suggestions, experiences or reviews on a specific mattress (either positive or negative) or review sites in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you. In many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people may be completely unsuitable for someone else to sleep on (even if they are in a similar weight range). In other words … reviews in general won’t tell you much if anything about the suitability, quality, durability, or “value” of a mattress for any particular person (see post #13 here).
They would also only have had the chance to sleep on their mattress for a few days at best and they wouldn’t have even gone through the initial break in and adjustment period yet so a few days isn’t long enough to really form any meaningful opinions about a mattress.
A forum search on Bestmattressever or a specific term site search on Best Mattress Ever (you can just click the links) will also bring up many hundreds more comments and feedback about it as well.
Phoenix