Hi KathyinVancouver,
Naturellesleep is connected with Nature’s Sleep in Canada (see this topic) and I would be very wary of doing any business with them. I don’t consider them to be a reliable or ethical supplier and I would put them in the category of “buyer beware”!!!
Some of the better suppliers I’m aware of that ship mattresses and/or toppers across Canada are listed in post #21 here.
Phoenix