New Alexander Hybrid Mattress from Nest Bedding

Hi chadb97,

Thanks for taking the time to share your comments and feedback ā€¦ I appreciate it :slight_smile:

As you know you certainly made a great quality/value choice and itā€™s great to hear that your third choice is working out so well for you.

Phoenix

I donā€™t typically have issues with sleeping hot. My husband said our old TempurCloud was very hot for him yet I only had occasional heat issues. I can give you a better assessment in a few days. I was not hot last night by any means.

Glad to see someone has found the hybrid to be working out. I still have my issues with it, & still never got a response regarding the welting misalignment, though I seem to be the only one to have gotten a mattress with quality control issues.

Zexpress, are you still in the process of whether or not to return it? Also curious as to whether or not you ever received an answer as to why your review was not accepted at their website.

[quote=ā€œLoiroiā€ post=61428]Glad to see someone has found the hybrid to be working out. I still have my issues with it, & still never got a response regarding the welting misalignment, though I seem to be the only one to have gotten a mattress with quality control issues.

Zexpress, are you still in the process of whether or not to return it? Also curious as to whether or not you ever received an answer as to why your review was not accepted at their website.[/quote]

I am certainly going to return it at this point. While I donā€™t hate it, I donā€™t love it either. I havenā€™t started the return process yet as I have a trip to LA planned on 3 weeks and figure I can check out the Nest store and at least feel in person how the all foam Alexander feels. This way I feel I can make a fully informed decision in the event Nest offers an exchange option.

I am very tempted by the NovosBed and especially like the idea of the comfort+ top layer that can adjust the firmness. NovosBed informed me that it is a polyfoam layer so in some ways it gives it a similar construction to the all foam Alexander (foam base, two 2" layers of memory foam and polyfoam top layer) however unlike the Alexander I have a choice in using the polyfoam layer. Considering one of my biggest issues with the Hybrid is the quilted polyfoam top layer itā€™s nice to have it as an option versus something that is standard.

I didnā€™t ask Nest about the review not being posted as honestly at this point it doesnā€™t matter since I know eventually I am going to return the mattress. At the end of the day given their 101 night return policy they are the ones who would ultimately take a loss if someone buys a bed that is not a good fit that could have been avoided with a more well rounded batch of reviews but again this is their decision to make.

Hi zexpress,

Iā€™m not sure why they didnā€™t post your review but while other peopleā€™s comments about the knowledge and service of a particular business can certainly be very helpful ā€¦ I would also keep in mind that you are the only one that can feel what you feel on a mattress and I would be cautious about about using other peopleā€™s experiences or reviews on a mattress (either positive or negative) or review sites in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you and in many if not most cases they can be more misleading than helpful. A mattress that would be a perfect choice for one person or even a larger group of people may be completely unsuitable for someone else to sleep on (even if they are in a similar weight range). In other words ā€¦ reviews in general wonā€™t tell you much if anything about the suitability, quality, durability, or ā€œvalueā€ of a mattress for any particular person (see post #13 here).

Phoenix

I totally agree. I didnā€™t make my purchase based on any reviews on their site and given their return policy I didnā€™t feel it mattered much as I am the only one that can make a decision for me.

Hello everyone

Thank you for all the comments in this post. I am currently debating purchasing a Nest Alexander Hybrid but am having trouble pulling the trigger b/c the online only sales. I have emailed with Joe form Nest back and forth a few times and he said I need to look here, but after reading this thread I am actually more confused than before.

I initially went to the local mattress stores and tried several out and narrowed it down to a Sealy Hybrid and a Beautyrest Black Glendale Hybrid Plush Mattress. When I was looking at the questions section on the Alexander Hybrid page it actually specifically compares the Beautyrest Black with the Alexander Hybrid. Can anyone on here actually confirm that to be true?

I fell in love with the Beautyrest but it is almost double $$$ what I intended to spend. Any help is greatly appreciated.

Hi jasawithaJ,

I would read the comments in post #2 here if you are trying to compare any major brand mattress to another mattress (and as you can see I would never consider a Beautyrest Black mattress which uses lower quality and less durable materials than I would consider buying).

When you canā€™t test a mattress in person then the most reliable source of guidance is always a more detailed phone conversation (not email ā€¦ see post #4 here) with a knowledgeable and experienced retailer or manufacturer that has your best interests at heart and who can help ā€œtalk you throughā€ the specifics of their mattresses and the properties and ā€œfeelā€ of the materials they are using (fast or slow response, resilience, firmness etc) and the options they have available that may be the best ā€œmatchā€ for you based on the information you provide them, any local testing you have done or mattresses you have slept on and liked or other mattresses you are considering that they are familiar with, and the ā€œaveragesā€ of other customers that are similar to you. They will know more about ā€œmatchingā€ their specific mattress designs and firmness levels to different body types, sleeping positions, and preferences (or to other mattresses that they are familiar with) than anyone else.

Because your own personal experience is the only way to know for certain whether any mattress will be a good ā€œmatchā€ for you in terms of PPP (or how it will compare to another mattress based on your own experience which may be very different from someone else) ā€¦ the exchange/return policy (and any costs involved) can also be a much more important part of the ā€œvalueā€ of an online purchase just in case (and in spite of the ā€œbest judgementā€ of everyone involved) the choice you make doesnā€™t turn out as well as you hoped for.

A good exchange policy lets you test a mattress in your bedroom instead of a showroom with little risk so that you can decide for yourself how you like a mattress regardless of anyone elseā€™s experience which may be very different from your own.

Phoenix

I would also add that besides trying to compare the hybrid to other ā€œsimiliarā€ types of mattress, one can have a vastly different experience of the mattress itself by what one experiences at home versus a store visit. When I finally visited the Nest Bedding store in NY, it hadnā€™t opened when I initially ordered my hybrid, I tested all their mattresses, & still found the hybrid to be the most comfortable. However, my actual experience at home is vastly different.

Zexpress, my original intention was to perhaps swap the hybrid for another, but found their other mattresses not what I wanted. You may experience something else, though the Signature select also has a quilted top, it does offer varying levels of firmness. Like you I donā€™t hate it or love it, just rather disappointed by it. Also as a consumer, when I purchase a product, I expect it to be ā€œperfectā€, not to have any imperfections.

Hi Loroi,

With a local purchase for the majority of people ā€¦ careful testing using the guidelines in the tutorial rather than just testing for the more subjective ā€œcomfortā€ of a mattress (which often wonā€™t predict how well you will sleep on a mattress or how it will ā€œfeelā€ when you sleep on it at home) and some good guidance from a knowledgeable and experienced retailer or manufacturer will usually result in a mattress choice that is well inside a suitable comfort/support range and will generally be ā€œclose enoughā€ so that if any fine tuning is necessary it would be relatively minor and involve different mattress pads, sheets, mattress protectors, or perhaps even a topper if a mattress is too firm (see post #4 here and post #10 here).

Iā€™ve also added to the information in my previous reply to you here about the different reasons that could account for any differences you feel between testing the mattress in a showroom vs how well you sleep on it or how it feels when you sleep on it at home.

Phoenix

ADMIN EDIT: This post was originally a reply to this post in a different topic but was split into a new topic of its own because it was outside of the scope of the original topic it was posted in.

I have made an adjustment as I previously mentioned, by putting the Luna mattress protector on in lieu of my mattress pad. The effect is negligible. I realize from reading through the forum posts that there is a lot of trial & error involved in finding the right mattress. I just need to reconsider my options. Do I even want a hybrid type mattress? I see there is a new company, Voila, that offers their hybrids in various firmness. Or I may be better off avoiding foam & going for a latex mattress, I need to do some more research.

Hi Loiroi,

I split your post into a new topic of itā€™s own since it was about a different mattress and was outside of the scope of the original topic you posted in. Unless you are the original poster ā€¦ I normally prefer that the members start a new topic if they are asking about a different mattress or if their comments or questions arenā€™t closely related to the original topic.

Assuming that the materials in a mattress you are considering are durable enough for your body type and meet the quality/durability guidelines here relative to your weight range ā€¦ the choice between different types and combinations of materials and components or different types of mattresses are more of a preference and a budget choice than a ā€œbetter/worseā€ choice (see this article).

Every category of mattresses can include hundreds (or thousands) of different mattresses with different designs and different firmness levels so each category will generally include some mattresses that you may sleep well on and other mattresses that use the same type of materials and are in the same category that may be unsuitable for you to sleep on (regardless of which materials and components are used in the mattress).

In other words ā€¦ how well the specific design of a mattress ā€œmatchesā€ your body type and sleeping style in terms of Posture/alignment and Pressure relief/comfort and your individual preferences is generally more important than the type of materials themselves (which is more of a preference based on the ā€œfeelā€ and response of different materials and components). Like most things ā€¦ different people can have very different preferences and there is no inherent reason that one type or category of mattress would be ā€œbetterā€ for you than another one outside of cost considerations and your personal preferences.

There is more about the 3 most important parts of the ā€œvalueā€ of a mattress purchase in post #13 here which can help you make more meaningful quality/value comparisons between mattresses in terms of suitability (how well you will sleep), durability (how long you will sleep well), and the overall value of a mattress compared to your other finalists based on suitability, durability, and all the other parts of your personal value equation that are most important to you (including the price of course and the options you have available after a purchase if your choice doesnā€™t turn out as well as you hoped for).

While I canā€™t speak to how any mattress will ā€œfeelā€ for someone else because this is too subjective and relative to different body types, sleeping positions, and individual preferences, sensitivities, and circumstances (the only way to know this will be based on your own personal experience) ā€¦ outside of PPP the most important part of the value of a mattress purchase is durability which is all about how long you will sleep well on a mattress. This is the part of your research that you canā€™t see or ā€œfeelā€ and assessing the durability and useful life of a mattress depends on knowing the specifics of its construction and the type and quality of the materials inside it regardless of the name of the manufacturer on the label (or how a mattress feels in a showroom or when it is relatively new) so I would always make sure that you find out information listed here so you can compare the materials and components to the quality/durability guidelines here to make sure there are no lower quality materials or weak links in a mattress that would be a cause for concern relative to the durability and useful life of a mattress before making any purchase.

The Voila mattress doesnā€™t list the specifics of the materials and components inside it that I can see but if you can find out the information in the ā€œmattress specifications you need to knowā€ article and post them on the forum Iā€™d certainly be happy to let you know if there are any lower quality materials or weak links in the mattress that could be a cause for concern.

If for any reason they arenā€™t willing or able to provide all the information you need to know to make an ā€œinformed choiceā€ then I would avoid it completely because it would be a very risky purchase.

Phoenix

Helllo!
Well, I personally would recommend the Casper mattress, if only because it can meet expectations of most people.

Hi Torin,

I switched your post into a new topic of its own since it had nothing to do with the topic you posted in.

Iā€™m not sure why you would be qualified to recommend any mattress for someone else or your knowledge about mattresses or mattress materials but Iā€™m assuming that you purchased a Casper and you like it ā€¦ although this would have nothing to do with whether your mattress would be suitable or comfortable for anyone else.

You seem to have also ā€œboughtā€ their marketing story along with your mattress.

Phoenix

Hi Phoenix, thanks again for your thoroughness & expertise. I did notice there was no mention of the composition of the mattress. I called Voila, but the service rep didnā€™t have the information available. They promised to get back to me, so as soon as I hear from them, I will post it. She did say that Talay was in it & the materials came from outside the US.

This one looked intriguing to me too but I wasnā€™t able to get much information from them either on the materials used and I am put off by the fact itā€™s a Chinese made mattress although that likely explains the very competitive pricing.

I donā€™t typically have issues with sleeping hot. My husband said our old TempurCloud was very hot for him yet I only had occasional heat issues. I can give you a better assessment in a few days. I was not hot last night by any means.[/quote]

How is the mattress going for you? Still happy with it? I am strongly considering this one as a replacement for my Nest Hybrid. Would you say the firmness is comparable to your Cloud Supreme or would you say itā€™s a bit firmer or softer?

I donā€™t think so but since Iā€™m not really sure if I was right to post it there I guess itā€™s your call in the end.

Well, if weā€™re talking qualifications as in official certifications then no, Iā€™m not qualified to recommend anything at all. It just so happens I once had a job as a mattress salesman. Granted, that was quite some time ago and I had been working for four months. Doesnā€™t make me a pro, but stillā€¦

I guess? The video Iā€™ve seen on Amazon is very convincing.

Hi Torin,

If you worked as a mattress salesperson then you would know that there is no such thing as a single mattress that is the ā€œbest choiceā€ for the specific needs and preferences of most people. If there was then you would only have been selling one mattress in each budget range. You can also read more about what I call the ā€œsimplified choiceā€ mattresses and some of their marketing claims in post #1 here. There is also more about the Casper mattress in post #2 in the same topic.

As sad as it may be ā€¦ most of the members here that have spent an hour or two on this website or reading the mattress shopping tutorial will also know more about mattresses and mattress materials than the large majority of the sales people in the mainstream industry that sell them.

One of the most frequent comments that I also make in my replies on the forum is this one ā€¦

A video wonā€™t tell you much if anything about whether a mattress will be a suitable ā€œmatchā€ for you in terms of comfort, firmness, or PPP (Posture and alignment, Pressure relief, and your own Personal preferences) or the quality and durability of the materials inside a mattress.

Phoenix

Hi Abbygrant,

How do you like the Novosbed? My wife and I have a Bear mattress but after 2 months were just not happy with it. I find it too firm and sometimes wake up in the night with my arm numb (side sleeper) and have been experiencing shoulder and back pain. I am leaning towards the Novosbed Soft and see thatā€™s what you purchased. Having owned the Bear mattress yourself, how does the Novosbed compare? Is it significantly softer? I am about to pull the trigger on the Novos, but would like to hear your opinions first. Any help is greatly appreciated!

Thanks,
Tyson