New Mattress Woes- too soft? too firm? looking for advice to remedy

[phoenix]

Hi suffolk,

i guess i could send the mattress back but i wouldn’t even know how to ship it. i did see in one of the threads phoenix mentioned that amazon caps the return of large items at 20%. i dont know how true this is. i have searched around and the return shipping was not much less than the mattress itself.

Any return shipping costs would depend on who fulfilled the mattress (Deamfoam or Amazon). If your mattress was fulfilled by Amazon then their large item return policy would apply. If Dreamfoam fulfilled the mattress then you would be responsible for any return shipping costs (and of course you could discuss this with them).

do you think i could try to get some 32 ILD latex to firm things up? i could start ripping the mattress apart but would rather not. all in all chuck seemed to be trying to help as much as possible.

As I mentioned in the previous link … adding firmer foam on top of a mattress is not usually an effective solution if your mattress is already too soft because it will just “bend” into the softer foam below it. It would probably be more effective to try some of the solutions that are listed in the post to try and “fix” it from the bottom up. If a mattress has comfort layers that are too firm and causing pressure issues then a topper can be an effective solution to improve pressure relief but if a mattress is too soft and there are alignment issues then a topper is not generally an effective solution.

i am really going to try the pillow trick tonight, i really dont have any thin pillows but i have about a two year old cheap ikea pillow we use for decoration. thanks for trying to help.

If the “pillow trick” helps then it would also increase the odds that you need to “lift up” your pelvic area and that and the other suggestions in the post I linked may help as well.

Phoenix