New Mattress

[phoenix]

Hi Tabby476,

This is mostly if not completely unrelated to the thread… But how do companies confirm that a bed was donated in order to do a refund? I know you take a picture of your receipt but receipts can be easily faked so is it just done on good faith?

For the companies that allow you to donate the mattress to receive a refund then a copy of the donation receipt is usually all that they require. I would think that the assumption is that most people are honest but if someone did try to fake the receipt and if the company took the time to verify it with the charitable organization then they would be jeopardizing their refund which probably wouldn’t be worth the risk.

Sidenote… Do companies resell returned beds or do they simply throw them away/recycle them/whatever?

See post #2 here.

Selling a used mattress as new and without a law tag identifying it as a used and sanitized mattress or a rebuilt mattress is against the law and any reputable company wouldn’t jeopardize their business by taking the risk.

Phoenix