My new mattress just arrived! I’m going to provide an ongoing review of the process up until now and how it feels over the next few days/weeks.
I bought the 11" Cirrus Supreme from Select Foam. This was after trying a million different memory foam mattresses in showrooms, and specifically, going back and forth between the Tempurpedic Rhapsody and Tempurpedic Cloud Supreme.
I called them first to ask detailed questions about the mattress spec’s and their purchase policies. I spoke with both Peter and Juan, about 15 minutes each, over two phone calls. Both were very informative, and answered all my questions with lots of detail. They also answered a couple follow-up emails I had within minutes. Excellent customer service overall. The only snag was that they promised to send me FedEx tracking info by email for both the foundation and mattress they would be sending (separately). But the foundation showed up at my door three days later with no warning. It was fine, since it arrived OK and super-fast, but it would have been nice to know it would be waiting for me when I got home that day. For the mattress, tracking info was sent properly, and arrived exactly two weeks after my order, well within the 7-10 business-day period they promised to ship the mattress out.
The foundation required assembly, but it was very straightforward and quick. However, as you can see in the pics below, the slats are over 4 inches apart. Peter at Select Foam had told me they were 3 inches apart. Also, while I can’t say I know much about foundations, it seemed hard to imagine that this one is worth its $300 price. It doesn’t feel cheap, but it’s not especially heavy or solid, either. And, there are the 4-inch slats. So it felt a bit disappointing overall. Honestly, after the exhaustive search that went into choosing my mattress, I didn’t want to spend any more time doing the whole process over again with foundations. So I just decided to go with the one offered by Select Foam (even though it’s made by a third-party–that might also contribute to the high price). But in retrospect, I probably would have been better off with this one, which is $100 less and looks almost identical:
https://www.amazon.com/Products-Premium-Box-Spring-Foundation/dp/B00471HVDW/ref=sr_1_2?s=home-garden&ie=UTF8&qid=1380073704&sr=1-2&keywords=wooden+foundation+mattress
The mattress itself was easy to extract and set up. Upon cutting open the plastic, it basically pops into full-size within a minute or two. I found it a little weird that there was no physical paper included for the warranty, but I suppose I could ask them for a copy. Also, one of the mattress labels said “Made in Canada” in big letters while another one said “Manufactures in Tampa” or somewhere in Florida, so I wasn’t sure what to think about that.
As the mattress took form, I noticed that it was about 12.5" tall! (see pic). This was supposed to be an 11" mattress, so I wondered if they had sent me the wrong model by mistake (there’s no identifying label–just “Cirrus Supreme” written in marker on the outside of the shipping box.) But I guess this will compress over time down to the 11"? Or maybe this kind of variation is normal. Also, there is a bit of off-gassing. It’s not overpowering, but definitely noticeable. 24 hours later, it’s not gone, but it has diminished a bit.
They tell you it may take 24-48 hours to fully decompress, but that you can lie on the mattress within an hour. Three hours after opening, I got into bed for the night (just sheets, no mattress protector–more on that in a minute). I had my A/C on at 66 degrees because I like it cool and am concerned about sleeping hot on memory foam.
All in all, the mattress felt quite firm–more so than the Tempurpedic Cloud models in the showrooms I tried. I realize that there’s a break-in period, so that might be it. Also, keeping the room cool can make memory foam harder, right? The other thing that surprised me a bit was that I didn’t feel too much “molding” or “gripping” of my body. All in all, it was quite comfortable, but didn’t seem to have that familiar memory-foam “sinking-into-a-cocoon” feeling I expected. I definitely felt comfortable sleeping on my side, which is how I normally start out in bed. On my old mattress, I would have to roll over on my back after 10 minutes because my shoulder would start to hurt. With this mattress, I felt very little pressure on my shoulder. While on my back, the mattress felt a little warm under my lower back, but not overly so.
To be honest, it wasn’t a great first night’s sleep. I woke up probably a half-dozen times, when I usually just wake up once at most. This could be just the unfamiliarity of the new bed, but then again, I slept the night before on an air mattress after throwing out my old mattress, and I didn’t wake up more than once that night. The good thing was I never felt hot. I actually felt cold by about 4 a.m. and had to get the comforter. The poor night’s sleep might just have been my mind being distracted by trying to evaluate everything as I was falling asleep as opposed to just relaxing. So I’m aware that it’s supposed to feel better as time goes on. Hopefully since I was so tired today after a sub-par night of sleep, I’ll sleep much better tonight!
One thing on mattress protectors. Peter told me that a mattress stain would not void the warranty if the bed doesn’t hold up. But they WOULD make you pay for a stain if you return a stained mattress during their free 90-day trial period, which costs $250. Since any mattress protector I would buy would be a high-quality thin one (to avoid sleeping hot and altering the feel of the mattress), it would probably set me back $150 or so. But I would only really need the protection for that 90-day period. In other words, it would be like buying a $250 insurance policy for $150–not worth it. I’m sure I can be really careful in the first 30-45 days or so, by which I’ll have decided whether or not I want to keep the mattress.
I’ll keep updating this post as I break in the mattress. I’d love to hear any others’ experience with this mattress, too.
***It seems the pics aren’t working. I’ll try and add them to this post later.