Hi there Phoenix,
I’m happy to report my wife and I went to Mattress Firm today and laid on some memory foam mattresses. Tried some iComforts with gel, one was way too firm and I like firm. Wife thought it was like laying on a board lol.
Fortunately, we did find one mattress that we both liked, the Serta 10" Kales memory foam. It wasn’t too soft and it wasn’t super firm. I am a side sleeper too, and it felt pretty good. Keep in mind, we have a 4 year old Serta pillowtop that completely fell apart (under warranty still I believe) and has severe sag with extreme sloping on both sides. So, kind of skeptical of Serta, although memory foam is a completely different ballgame.
I was wondering what you know about this model, its quality of components, and specs. Are there any other names for this bed out there or just known by Matress Firm as “Kales”? The salesman thought it only had 1 lb density? Yikes if true. Also, are there any other memory foam mattresses out there that would be comparable to the feel/specs/price of this Serta 10" Kales memory foam? Seems like it is a medium firm, not sure how to classify it excatly when comparison shopping online… and do you feel 10" even enough support for memory foam? We love the feel for it, but don’t trust Serta completely and I know we could do better on price. We were quoted for $1200 including box spring. Salesman said it would come with 10 year full warranty.
Lastly, was wondering your thoughts on what we should do with our current mattress and box spring that is clearly defective. We aren’t overweight (180 lb and 160 lb) and the thing is shot after nearly 4 years. Would you recommend we contact the store who sold us this mattress since it’s still under warranty? If it’s not worth it, would we be able to use our existing boxspring since that appears to be ok?
Sorry for so many questions, but we are making strides in our mattress quest! We can now cross of polyfoam at least and focus on memory foam/latex going forward. Thanks so much, you are doing great things and I’m recommending friends to your website.