Hi NPSleeper,
While other people’s comments about the knowledge and service of a particular store or business can certainly be very helpful … I would always keep in mind that you are the only one that can feel what you feel on a mattress so I would be very cautious about about using anyone else’s suggestions, experiences or reviews on a specific mattress (either positive or negative) or review sites in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you. In many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people in terms of “comfort”, firmness, and PPP may be completely unsuitable for someone else to sleep on (even if they are in a similar weight range). In other words … reviews or other people’s experiences in general won’t tell you much if anything about the suitability, quality, durability, or “value” of a mattress for any particular person (see post #13 here).
Using other people’s reviews or experiences to buy a mattress would be something like buying a pair of shoes in a size that fits someone else or that is buying shoes for a very different reason than you are (such as running when you are looking for a pair of shoes to wear for work) just because they really like the shoes that they purchased.
Individual or even aggregated reviews would have very little meaning or relevance for any specific person.
The mattress shopping tutorial includes a link to a list of the members here that sell mattresses online (in the optional online step) and many of them sell latex and latex hybrid mattresses that use different types and blends of latex that have a wide range of different designs, options, features, return and exchange policies, and prices that you can use as reference points for “value” based on all the parts of your personal value equation that are most important to you.
Phoenix