So for the past few years I’ve been looking for a new mattress and got lost and discouraged with the entire process many times before starting the process all over again. I have decided that a foam, latex, or combination mattress will be my next purchase and avoiding retailers is my top priority. With that in mind I asked this question to each of the manufacturers listed:
Hello, I found your site through The Mattress Underground website and I am intrigued about your mattress. I have decided that my next mattress will be foam, latex, or a combination. I was leaning toward a competitor or competitor, but now that I found your site I am further away from making a decision. What sets your mattress apart? ie. Materials, manufacturing process, longevity. Please tell my why my next matress should be a (Tuft & Needle, Casper, Leesa, Dreamfoam). Thank you for your time!
All of the manufacturers responded promptly and below are their responses:
Tuft & Needle
Hi JD,
Thanks so much for reaching out! I’d be happy to explain whats sets Tuft & Needle apart from our competitors.
Most of our competitors use multiple layers of foam in their mattress. Each layer is a different material. We strongly believe when you layer materials like they do, you lose the benefits of the layers you aren’t sleeping on. We don’t have hands-on experience with their mattresses, though, so for specific questions I’d encourage you to reach out to them.
The Tuft and Needle mattress is made of two proprietary layers of high-end foam, blended to our design and specifications. There is a top comfort layer and a bottom foundation layer. The top layer is the most important and where we’ve been working hard to improve the sleeping experience.
We’ve actually created a new material with the advantages of latex and memory foam, but without the cons. This new formulation provides localized bounce (you won’t disturb your partner), increased pressure relief, improved support and advanced airflow and cooling so you don’t overheat while you sleep.
The beauty of our top layer that uses this new foam is that it is more comfortable for more people. Most companies make different models with different firmnesses. We’ve actually developed a mattress of medium firm support which very few customers end up returning. Our new foam is our attempt to create a universally comfortable mattress.
Our foam has also been tested to pass the stringent standards set by CertiPur, and it’s covered by warranty for 10 years. We offer a 30 night sleep trial. Many customers ask us why we don’t have 100 night slight trials like Casper and other competitors. The truth is you don’t need more than 30 days to decide if a mattress is comfortable. If you don’t find it comfortable after 30 days, you shouldn’t be sleeping on it. Some mattress companies will only allow you to exchange. Ours is a full refund back on your credit card if you’re uncomfortable with it for any reason.
Price is also a big difference between our companies. Our mattresses range from $250 to $750, while competitors’ prices tend to be a bit higher. We believe we have the most fair prices in the industry. Most mattresses which retail for $3,000 only cost a few hundred to make. Believe me when I say high prices don’t mean high value in the mattress industry. We never run promotions or sales. We simply charge a fair price everyday. You never have to worry about missing out on a deal or searching for discount codes. If you buy now or three months from now, you can expect the same price from us.
Also, Tuft & Needle is the #1 rated mattress on Amazon.com with over 500 customer reviews. We’re proud to manufacture and source our materials here in the USA. Like I mentioned earlier, our low prices have to do with us charging a fair price, not using cheaper materials. We believe our new proprietary foam is actually superior to the foams used by our competitors.
Finally, we pride ourselves in our customer service. If you have any questions or issues along the way, we’re standing by to answer your questions.
I hope this helps!
Casper
Andrew Benin (Casper)
Feb 7, 3:29 PM
Hey! Thanks so much for reaching out!
The major difference between our mattress and Tuft & Needles / Leesa comes down to the material composition.
The Casper is three layers. The top is a latex foam that provides good pressure relief, high breathability and nice bounce. The middle layer is a memory foam that provides great contour and helps with pressure relief. These top two layers are critical in terms of creating comfort. Our base layer is a polyurethane base foam that provides foundational support.
The Tuft & Needle and Leesa mattresses are also three layers, but all three layers are the same polyurethane base foam we use—just in three different firmnesses.
Let me now how else I can help!
Andrew Benin
Manager Customer Experience
Leesa
Rainer Agles (Leesa Sleep)
Feb 9, 10:06 AM
Hi-
Thank you for you’re interest in Leesa! There is definitely a difference in Leesa and the other brands on the market; incluing the way it’s built, designed, and the way it feels. We build each Leesa with three high quality, American-made foams and zip them up in our iconic four-stripe cover made of a polyester-lycra blend. Our cover is lovingly designed to feel cool and soft to the touch, and features a seamless edge for maximum comfort.
Top Layer
Leesa: The 2" top layer of foam, Avena™ is designed to allow constant air flow throughout the night for a cooler night’s sleep. A true breakthrough in comfort technology, Avena™ provides better support than memory foam alone, sleeps cool, is inherently fire retardant, and is hypo-allergenic.
Center Layer
Leesa: The 2" memory foam center provides that signature cloud-like feel to hug to you sleep. Strategically positioned below the cooling layer, the memory foam is free to live up to it’s reputation of blissful comfort without the risk of over-heating the sleeper.
Base Layer
Leesa: The 6" foam base allows for a solid, supportive base that helps the Leesa maintain long-lasting stability both as you sleep and when you sit on the edge of the bed.
Our customers are loving their Leesa mattresses. The reviews on our site say it all!
Additionally, we offer a 100 night return guarantee for all purchases. First, try your Leesa for at least 30 nights. This allows your body to adjust to the feel of a new mattress. We’re confident you’ll love your Leesa. If you don’t, you have up to 100 nights to let us know. We’ll arrange to have your mattress picked up and refund your full purchase price.
I hope this answers your question! If you have any other questions, we are available and happy to help.
Have a good day and an even better night.
Rainer
Rainer Agles
Customer Experience
Leesa Sleep
Dreamfoam Bedding
Hi JD,
Thank you for considering us.
The biggest thing that will separate us from Casper is the amount of latex that is in the mattress. The Casper bed is going to have an 1.5" of latex. All of our beds will all have at least 3". Since we manufacture all of these beds you are not paying a distributor like with the other companies. We can give you a higher quality product at a lower price.
One of my favorite parts of our latex beds is that we can also customize the comfort level for you. We use a 1-10 comfort scale with one being very firm and ten being very soft. Don’t worry if you don’t know what number to order. We can walk you through customizing the comfort level. We can get you into bed that fits you specifically and not a bed designed to fit most people.
I know the term factory direct is over used terminology today, but that is exactly what we are. We build all of our beds here in Phoenix, AZ with made in America foams and raw materials.
I know it can be confusing trying to order a bed online, but we try to simplify it as much as possible.
I would love to answer any bed specific questions that you may have via email or phone.
Please do not hesitate to give us a call or send us an email.
There you are, I hope you find value in these responses and it helps anyone out there that feels the same level of frustration in searching for a mattress.
