Hi SeattleTony,
Thanks for taking the time to share your thoughts and feedback. It’s strange that you didn’t come across more memory foam options in the Seattle area because I know that many of the sources on the list carry it.
A few comments …
I would call and ask about this because if your measurements are accurate then this would appear to me to be out of spec.
They sell a frame foundation here and they also provide some foundation suggestions here for those that would prefer to buy a foundation online rather than locally. There are also many foundation sources in the foundation thread here.
This is part of the design of the mattress you purchased. An unquilted stretch cover is the most common memory foam design and is meant to allow the memory foam below to respond more to heat and compression.
I don’t know of any roll up foundation although there are many foldable or KD (knock down) foundations which are either folded or shipped unassembled and then assembled at home so they can be shipped through UPS rather than truck freight which is very costly (including several of the foundation links they suggest on their site). Many online manufacturers either sell a foundation or suggest sources that can be shipped by courier to save the expense of truck freight.
If you talk to them about the mattress size then they would probably also correct the error in the pillows.
I’m glad you are happy overall and I appreciate your feedback and thoughts although there are a couple of things I would follow up with if I was in your shoes.
Phoenix