Hi NeedABedASAP14,
This is “somewhat correct” but not completely correct.
The Natural Elegance trademark is owned by Blue Bell Mattress Co which is a Comfort Solutions licensee. It’s a “de facto” Comfort Solutions brand just like King Koil even though it’s technically a Blue Bell brand.
You can read a little more in this thread.
Some contact information is here or on the last page of the warranty information here.
Your best odds of finding out the layering may be by having the retailer talk to their rep.
Phoenix