Hi Jillian,
I’ve seen you say 2 different things in your post:
- “they say the mattress did not contain harmful chemicals”, and
- “their claims of all-natural and chemical free”
I don’t know which they actually said. Statement #1 would be generally true, however statement #2 is false (and indeed is a different claim than made in #1). Some people, especially those very sensitive to chemicals, might disagree with #1 also, however (assuming the material certified by CertiPUR or Oekotex-100) most would consider it safe of harmful chemicals.
The mattress is not all natural, though may be considered safe and free of harmful chemicals. This is easily identifiable because of the soy-based foam. Soy-based foam is poly-foam, or memory foam, where they replace a small percentage of the normal chemical mixture with soy. Phoenix has written a good article here:
https://forum.mattressunderground.com/t/thoughts-on-eco-foam-beds
Additionally, the Dunlop latex may or may not be all natural. Dunlop can be made with natural rubber (NR), or styrene butadiene (SBR), or a blend of the two. Only 100% NR Dunlop is natural, while both would likely pass the test of not having harmful chemicals.
Phoenix has a couple posts he normally makes about chemical safety. One recent one is here:
https://forum.mattressunderground.com/t/new-foam-mattress-shopping
That all said, this doent necessarily make any comment on the quality of their product.