Hi zshguru,
Thanks for taking the time to share your feedback about your Sleep Number.
I think your experiences reflect some of the reasons why I’m not a fan of airbeds in general (although there are some people who like them) and I appreciate that you took the time to post so that others can also benefit from your experience.
It’s also good to see that it didn’t take you long to find a new mattress to replace it 
Phoenix