Sleeping Organic

[phoenix]

Hi Popz,

Thanks for adding the additional comments … I appreciate them as well.

1. Packaging - the beds did arrive in standard cardboard box shipping containers and wrapperd in thick plastic.
   This plastic was shapped much like your traditional sack or garbage bag. There must have been an oversight with mine, because sleeping organic shipped the beds to me without sealing the open end of the bag. The rolled mattress was also not full in serted into the bag - meaning, the bag had additional slack at the closed end. If the employee who had packed the bag had pulled the plastic casing up, there would have been significant amounts of plastic to “tape” or secure close. Unfortunately, it was not completed. If it had been, it would have been a very good shipping prep. Perhaps mine was an oversight.

I talked with Sleeping Organic when you originally posted and they told me how they usually ship their layers so this must have been an unfortunate since they usually tape the plastic bag shut.

**Improvement Idea for Sleeping Organic - they should have paper instructions, or some type of directional item to help suggest the easiest setup. Nothing was shipped with the bed and the website had no immediate links to this type of helpful informaiton. Easy fix for Sleeping Organice and something I (and you) should recommend.

**Improvement Idea for Sleeping Organic: Indicate the “Top” of the mattress via a tag, or identifier. Their mattress covers are of good construction, but are rather non-descript. It is difficult to easily discern up from down, left to right, etc… A simple marker would solve this issue.

I think that both of these are good suggestions and I’ll mention them when I talk with them next (and I’m assuming you will as well).

3. Mattress Firmness - I called Sleeping Organic today and spoke to a very helpful rep. They suggested different combinations utilizing my layers for my wife’s side. We made a simple swap to adjust my wife’s bed a little softer, sacrificing one of my layers. She believes it is a great improvement. Ultimately, I believe we will need to make 1 (perhaps two) layer swaps, but I’m hoping that this resolves the issue. I have back problems, so I’m very picky about the bed, but I am willing to try it longer.

**I thought Dunlop Latex did not “break in”. Should we wait for it to break in, or should I swap a layer for a softer layer now? I know you do not comment on comfort or “feel” - how about the break in qualities of organic dunlop latex?

All mattresses and materials (including both Dunlop and Talalay latex) will break in to some degree as the foam layers lose any of their “false firmness”, the wool quilting compresses a bit, and the cover stretches and loosens a bit as well. I would generally suggest waiting for at least a couple of weeks before considering any changes to a mattress unless it’s absolutely not possible. Even the process of your body adjusting to a new mattress can change how a mattress feels over the course of the first few weeks because your body will have a muscle memory that is used to a learned alignment from your previous mattress (see post #3 here).

4. Last, I would like to comment on the positives of our experience as it has mostly been critical up to this point - but hopefully balanced. The bed material appears to be of high quality - latex, bed cover, free sheets, baby mattress (we bought a mattress for our soon to be newborn). So far, our experience with the company has been very good. pleasent to work. The proof of that continue support could be during the exchange process and I will provide more informaiton if we cross that bridge. Lastly, I would still say that this forum and Phoenix have provided well balanced informaiton for our process. It is difficult buying a bed - unseen and untested. I don’t know if this experience will work out for us, but we will provide updates along the way and share information that will hopefully inform other sleepless folks, like us.

I’m looking forward to any additional updates you have the chance to share over time.

Phoenix