Soft Latex Sleep EZ 13000 Mattress Still Too Hard - Had to Return, Now What?

I’m sorry to hear about your difficulty finding the right fit. I am currently working on fine tuning a 3 layer latex mattress, specifically trying to adjust the surface feel by experimenting with shredded latex and polyfoam toppers. I sleep in an unusual position, and find that the push back of latex isn’t quite right for me as the surface layer. I’ve been amazed at the difference that some minor configuration and topper modifications can make in the feel of a mattress. You can read about my experience
here. Exploring some options that use a non-latex top layer seems like a good way to find the feel you are seeking. Of course figuring out which to buy if you can’t test in person is very difficult!