Hi Phoenix, (And anyone else willing to help us out!)
I’ve been reading through this forum for a few hours, both this morning and now tonight after going into the mattress store and laying on some beds to see if I can get a clearer idea of what to get… But before I get into that I guess I should start at the beginning…
Last July (July 4th 2012) my fiancé and I went into Sleepys and purchased the “My Side” mattress they had on display there with box springs, mattress cover and bed frame. We went from a queen size mattress my fiancé owned before I moved in with him to a king sized “My Side” mattress. (My fiancés mattress was too firm for my body and I woke up a lot with body aches and pains). We ordered the mattress to come with one side in “Gold” and one side in “Green” as was suggested to us by the machine they have in store to help you figure out which mattress is best for your body type, weight and sleeping style. (I’m 120-30 lbs, mostly a side sleeper-sometimes a back sleeper and my fiancé is a back sleeper-all the time 170 lbs). I was suggested to use the “gold” setting on the my side (which is the softest/plushest color “setting” and my fiancé was suggested the green-one firmness up from the gold). We received the bed on July 21st 2012 and it was great, everything we wanted in a bed. Until about 3 or 4 months later when I noticed my side was “slumping” down a bit. My fiancé felt it was because I slept in the same spot each night-as he was sure to move his body around in placement to avoid any body impressions. Fast forward 3 more months, and he now is noticing his side is beginning to sink in some degree too. By this point my side of the bed was so far down it no longer felt like it was supporting any part of my body and I woke up almost everyday with lower back pain. We decided then to rotate the bed and I began to sleep on his side and he on mine. (Which I felt horrible about because he is heavier than I am so I know the support level for him must have been horrible-but he didn’t complain, he was more concerned with my comfort level than his own). We continued to do this until about three weeks ago when we remembered that there was a 5 year warranty on the bed; (for some reason we thought that we couldn’t exchange the bed because it had past the 30 day exchange period when we first got it).
So, three or so weeks ago we called sleepys and scheduled to have someone come out and measure the body impressions on the bed in hopes of getting some sort of credit. The lovely man came out to our apartment 2 weeks ago and measured our bed with a ruler. When he was on my side of the bed the ruler he used went all the way down without any help from him what so ever (3 full inches)-my fiancés side went down halfway (1 1/2 inches). He told us we should hear back from sleepys in two weeks, if not, call them. (He also mentioned that the “My Side” mattress had this issue very frequently and due to that, sleepys no longer carried the line… hmmm I didn’t like hearing that, as the salesmen my fiancé and I worked with upon original purchase kept reassuring us this was a “top of the line” mattress we were buying). So anywho, after waiting for a phone call I never received I went ahead and contacted them today to see what was going on-worrying no news meant bad news and we’d be stuck with a mattress we hate and are still currently paying off to boot.
Sleepys told me that we will be receiving a credit for the mattress only-as the box springs we purchased (mattress protector and mattress frame) were all in good shape still. The credit is for $2,000 and we must spend in entirety (we were hoping if we found a mattress for, say, 1,500 we would receive 500 back on our credit card, but unfortunately we must spend all of the money). After my fiancé came home from work we headed out to sleepys to try and find a mattress we both liked. We want something we both will like-something soft yet slightly firm but not separated like the one we currently have, as we’ve noticed the middle of our bed has a weird mountainous feel to it and the firmness is very odd due to the two firmness’s meeting there. So we want the same firmness throughout the mattress-no my side gimmicks anymore…
Anyway, after going in the store I became sort of “petrified” that the new mattress we will eventually pick out will sag like the one we have now. We looked at a Sealy Posturepedic Port Cartier Luxury mattress that we both seemed to agree on in the store, (it had a small pillow top for me, as I need it to conform to the space between my lower back an bum when I’m sleeping on my back as well as my sides when I’m on my side) but we decided to “sleep on it” as we sort of rushed into the last mattress purchase we made and well that didn’t turn out too well. After we’d come home I read a lot of reviews online for that mattress and the brand itself and hardly any were good… which made me more nervous. I came back here to read up some more on mattresses but we’re stuck with sleepys and a lot of what I’m reading to be recommended we cannot get. Is it possible for you to help us out please? We want something that isn’t going to sink in a year after its purchase date-something we can get our moneys worth out of.
Any and all help will be greatly appreciated!!!