tempurpedic mattress problems

[phoenix]

Hi Bobbydavis,

Welcome to the Mattress Forum!

I bought a tempurpedic-flex elite 16 months ago and it hurts my lower back, makes my back cramp up and hurts my wife’s hips and shoulder. If I sleep more than 4 hours I hurt real bad. We have stayed at a lot of hotels since we bought the mattress and have both woke up not hurting. Heck we just slept on a queen air mattress for 3 nights and woke up not hurting. I even slept 9 hours 2 days in a row on it

I’m sorry you’re not sleeping well on your Tempurpedic. While it’s not possible for me to diagnose pain and comfort issues via an online forum, mattresses in hotels tend to be on the “firmer” end of the spectrum, and low back issues “tend” to be caused by comfort materials that are too thick or too soft, or poor deep support. There is some information about the many different symptoms/pains that people may experience on a mattress and some of the most common causes behind them in post #2 here.

The Tempurpedic Tempur-Flex Elite contains:
2.4" 4 lb Tempur ES memory foam
1.6" 5.3 lb Tempur Response Material memory foam
2.5" 1.6 lb polyfoam
Pocketed spring unit (17 gauge steel) with polyfoam edge reinforcement

The spring unit used is supportive, so it “could” be that for your low back issues the amount/type of memory foam and the polyfoam in the comfort layers is too soft or allows you to sink in deeper than you might prefer. As for your wife, hip and shoulder pain can arise from products that are both “too soft”, as well as “too hard”.

I’m having Conns warranty department come out and look at it soon to see if there is a way to warranty it or take it back. Would u recommend using a mattress topper on it?

I don’t know what is causing your issues, so I couldn’t make a recommendation for you. In general, toppers are used to create extra plushness on a mattress that already provides good support but has too firm of a surface comfort, and I don’t know that this is your situation. On the surface, it seems that you are describing the opposite, in which case I don’t think a topper would be a solution.

If you’d like to learn more about toppers and the process for selecting one, there’s quite a bit of information in post #2 and the posts to which it links that you may find useful.

Phoenix