Thank you

[phoenix]

Hi thebeerbaron83,

Christeli used to be called Luxepedic and their mattresses are made by Park Place which is an old and independent manufacturer that typically makes better quality and value mattresses compared to most of the larger mainstream choices. They are over 80 years old and still owned by the same family that founded them.

A forum search on Luxepedic or Christeli (you can just click these) will bring up more information about them that has evolved over time as they have continued to improve their mattresses and the information and service they provide to their customers.

The Christeli mattresses have an innovative modular design (topper and base mattress) that use good quality materials (5 and 8 lb memory foam, 2 lb polyfoam, and latex) and are good quality and value. In my conversations with them, especially recently, I also found them to be knowledgeable, transparent, and informative. They are certainly among some of the better online memory foam choices available. You can see some of the other online memory foam sources that I also consider to be among the better quality, value, and service choices in post #12 here.

The return policy says they will pay for the return shipping, but I have to roll and repackage the mattress in the original box and drop it off at a Fedex location. They told me over the phone when I bought it, they roll it by hand and package it. I have read other post from you saying this is typically done by a machine. Is repackaging this going to be a difficult task?

They roll their own mattresses by hand without compression for shipping and they have told me that their customers that do end up returning their mattresses typically don’t have any problems rolling it up, putting it in the box, and delivering it to the courier. They don’t require the original box (you can purchase a new one if you need to) and for those few customers that do have any difficulties then a phone call will usually give you some suggestions that will help.

Phoenix