Hi Andy98,
[quote]Actually I’m adding another mattress to the list: The Novosbed.Aria in Queen at $1129 to my door.
I missed Novosbed when going through your Toronto/Canada list - I didn’t realize they had a 120 money-refunded trial period, so that puts them right into the pack. (pushing Casper off the list).[/quote]
As you probably know latex and memory foam are very different from each other and feel and perform very differently. There is more about how they compare in post #2 here but the best way to know which type of materials or mattresses you tend to prefer (at least in more general terms because each category of mattresses has a very wide range of different “feels” and firmness levels) is based on your own personal testing and experience.
NOTE ADDED JAN, 2016: They have now introduced their new simplified choice mattress which has replaced their previous models and have also become a member of this site.
I can certainly understand your thoughts and for many people return/exchange policies are an important part of their personal value equation with an online purchase.
Just for clarification though … the companies aren’t the ones that are shouldering the risk because return and exchange policies are built into the cost of the mattress so the majority of people who don’t return or exchange a mattress are the ones that pay for the smaller minority of people who do. In other words there is always a tradeoff between risk and price.
Good luck in your ongoing research and I’m looking forward to finding out what you end up deciding.
Phoenix