Hi,
After doing tons of research on this thread we took the plunge and purchased a latex mattress about a year ago. Unfortunately despite layer exchanges and trying every configuration possible we havent been able to make the mattress work so I am hoping in posting to gain an idea of what might be going wrong.
Backround: I am about 200lbs 6ft tall mostly upper body weight and my wife is 5’10 mostly lower body weight. I sleep on my side and my wife is a side and back sleeper.
Specs on our mattress:
We initially purchased a 6" organic dunlop latex core with 7 zones 36-38 ILD in the center, 32-34 in the shoulders and 29-30 in the head and foot area. We had tried similar in store and it seemed to work for us. This was topped of with 2 x 3" natural dunlop toppers one 22 ILD and one 32 ILD. The ticking is a bamboo cover with wool on the top.
With this configuration we found it comfortable for a few weeks then the bed seemed to dip towards the center with both of us being visibly out of alignment and waking up stiff mainly in the lower and upper back. We didnt know much so we figured that the topper was just too soft.
We sent the 22 ILD layer back in exchange for a 28ILD layer they had. We were sent a natural dunlop replacement layer which we didnt notice for almost a year was mistakenly 36+ ILD. During this time we both went through alot of hip and back pain as the layer we thought was 28ILD was much firmer. Still the mattress was sagging and noticeably softer in the middle even with the firmer layer on top.
We contacted the company we ordered from and explained that we were sent the wrong density replacement layer and that the mattress was noticeably softer in the middle and showed a visible sag in the middle. I attached a couple images showing placing a heavy object at different points on the bed and how it would sink in more. We ruled out that it was the foundation as we keep the mattress on the floor. After testing the different layers it seemed that the 32 ILD layer was softer in some parts than others. We had also tested the core but didnt notice a difference in softness. Also we noted that the 32 ILD layer only had pincores one side of the layer and not the other which we thought may have meant it was defective.
The company we purchased from agreed to swap out the wrongly sent layer as well as the layer we felt was defective. They sent us two new layers this time natural talalay one N4 layer and one N2 layer.
Before we added the new layers to the bed we were away on vacation for a month and were sleeping on different beds in the 7 different hotels we stayed at and didnt have a single issue with any of them. My back and neck pain was completely gone. This was good because after we were able to tell for sure that out issues were as a result of the bed.
We added the two new talalay layers to the bed on our return and within 5 days or so we were back to having pain and tightness in the upper back, its odd because we both get the pain in the same area and are completely different builds. The mattress again started to feel soft in the middle, despite the two new toppers.
A couple things we noticed about the layers:
-the organic zoned base layers have gotten seemingly more brittle over the year we had it, their consistency feels much more flaky and when moving it around little bits flake off very easily.
-The two new talalay layers we received didnt have any labeling on them. The dulop layers we had initially had a label from the company they were produced by (Latex Green) along with a GOLS label ect where as the new layers just had N2 and N4 written on them in marker.
-one of the new talalay layers seems to have two pieces joined together, not even right down the middle buy one piece being larger than the other.
-The layers have never really fit well in the case that we purchased for them it seems that they had to be squished in at the corners.
-With the most recent configuration of layers we noticed when we put them in the cover was very tight around the layers and the bed didnt feel to bad. After a few nights the cover is saggy on the top almost as if the layers had flattened out.
-We tried beds at two other stores and they feel much much more bouncy than our bed and have very similar components just a different case.
After trying endless configurations, which is a pain as its not easy to take apart and reassemble we really cant figure out what is wrong with out bed.
-Is it possible that the cover has that big of an impact on the feel that one would wake up in pain and sleep out of alignment?
-How is it possible to tell if a layer is defective?
-Is it normal for layers to feel more dry and flaky after only a year?
-Is it normal to get a layer that seems to have two pieces glued together? And not have any labeling on them?
-Is there any way to assess the quality of layers that we are sent to know if they are in fact
natural latex?
-Is it normal for a latex mattress to feel completely dead without any boyancy?
Your help is greatly appreciated we just want to make sure we are not overlooking anything before we junk a $2000 mattress that we have tried everything to make work.
https://https://uploads.mattressunderground.com/outside/35210/ReplacementTopper.jpg
https://https://uploads.mattressunderground.com/outside/35210/32ILDToper.jpg
https://https://uploads.mattressunderground.com/outside/35210/NoPincores.jpg
https://https://uploads.mattressunderground.com/outside/35210/2LayersMiddleLeft.jpg
https://https://uploads.mattressunderground.com/outside/35210/2LayersBottomRight.jpg
https://https://uploads.mattressunderground.com/outside/35210/2LayersBottomLeft.jpg
https://https://uploads.mattressunderground.com/outside/35210/2layersMiddleRight.jpg
https://https://uploads.mattressunderground.com/outside/35210/32ILDToper.jpg
https://https://uploads.mattressunderground.com/outside/35210/MattressDip2.jpg
https://https://uploads.mattressunderground.com/outside/35210/ReplacementTopper.jpg
https://https://uploads.mattressunderground.com/outside/35210/2LayersMiddleLeft.jpg
https://https://uploads.mattressunderground.com/outside/35210/2LayersBottomRight.jpg
https://https://uploads.mattressunderground.com/outside/35210/2LayersBottomLeft.jpg
https://https://uploads.mattressunderground.com/outside/35210/2layersMiddleRight.jpg