Hi tyrinn,
As you can see in mattress firmness/comfort levels in post #2 here … there are really only two good ways to make comfort choices. One is your own personal testing on similar mattresses and the other is more detailed phone conversations with the retailer or manufacturer.
I would strongly encourage you not to go by other people’s experiences on a mattress as a way to make your own choices because as you have already seen this is very subjective and soft to one is firm to the next and what is “perfect” for one person may be completely unsuitable for another.
Other than your own personal testing on a very similar mattress (which may not be available in a particular area) … a phone call (not email or chat) with the retailer or manufacturer themselves is always the best source of guidance for making comfort choices.
Phoenix