Something that may be worth considering for the heel pain is a wool topper such as some of the ones in post #3 here. They may just give you the more point specific relief you need without the risk of alignment issues that can go with a softer foam topper and they can reduce shear forces as well (forces that tend to stretch soft tissues). A good quality wool mattress pad or topper is also very ventilating and can be very helpful with these types of issues.
Another type of topper than may help with this is something like the conforma toppers here where there is either a softer heel zone or a taper that can reduce heel pressure.
I think all of this is very true. What is often forgotten is that no matter what the value of a mattress that someone buys … that what they will end up remembering most about it over the years is how well they slept on it and how long it provided them with quality sleep much more than what they originally paid for it.
