Hey Lesley,
I’ve been following yours and fellow consumer posts regarding “sleeping cool” on Talalay latex from your topic Hoping Latex Will Sleep Cool, post #9. For clarity to other consumers viewing the original post, I am moving the new post and its comments back to the original one to follow your experience and avoid confusion.
For reference, it may be of interest to revisit Phoenix’s post Do latex mattresses sleep hot? post #2, explaining more about the 3 main types of foams, their positioning in different areas of the mattress and review of their characteristics contributing to the sleeping temperature of a mattress.
Your characterization of Talalay Latex “sleeping terribly hot” is a personal opinion and should be stated as such, with all due respect to the TMU Forum, its trusted members and consumer members who are following your topic. It is a broad belief by all of the mattress industry that Talalay latex’s breathable circulation style promotes a superior “sleeping cool” experience for many sleepers. However as we always point out, the search for your mattress purchase is about all the many preferences that are more or less important to different people and that are part of your personal “value equation”.
I completely understand that you were frustrated by a lack of communication and I will take responsibility for not following up on your concerns (I apologize, Leslie 
); however, to lash out at one of our trusted member manufacturer/ retailers during a peak volume season is unfair. And to be quite clear on your last point citing “this forum (was a) beacon of light in the corrupt and deceptive mattress industry”, your tone completely dishonors the countless hours/ days/ years that are worked here to provide research and advocate on behalf of You, the Consumer and to educate, advise and support transparency in the mattress industry. We stand by the value of our Trusted Member program, it uniquely offers a way for mattress industry leaders to share their expertise with consumers needing advise in a moderator-supported community, all free from the noise and influence of advertising and promotional clutter. While you may be “very disappointed”, I hope that you continue to find the available resources and contributing consumer members’ opinions helpful…
And lastly, a Thank you goes to trusted expert memberLatex Mattress Factory for helping Lesley with her topper return; here’s to a speedy and satisfactory consumer experience . Lesley, feel free to check back and let us know how things went.
Thanks,
Sensei