Update: Plushbeds Warranty Issue

[phoenix]

Hi CDFinch,

Thanks for the update and it’s great to see that Plushbeds is treating you well

1. Their memory foam (MF) mattresses are 4 layers: 3" 4lb. open cell MF top layer, 2" latex support layer, 2" “high density” open cell air flow MF layer, and 5" “high density” open cell MF core/base (top to bottom). They do not list the density lb. for their “high density” layers. They say that the mattresses sleep cooler than traditional MF.

I would need to know the density of the non latex layers to make any meaningful comments about their quality/durability but at your weight memory foam that was 4 lbs or higher would certainly make a suitable choice. Layers that are deeper in a mattress will also be more durable than layers that are closer to the top. The guidelines I generally suggest for the quality/durability of the layers are in post #4 here and there is more detailed information about the many factors that can affect the durability and useful life of a mattress relative to each person in post #4 here and the posts it links to.

2. They also have a gel infused MF mattress option that is supposedly 30% cooler than “traditional memory foam.” It is the same design as above, only that the top layer is the gel infused.

There is more about the different ways to “cool down” memory foam in post #6 here and there is more about the pros and cons and the different types of gel memory foam in post #2 here and the posts it links to. Gel can help with cooling to some degree when you first go to sleep until the temperatures equalize but some of the cooling benefits of gel are often exaggerated in the industry. Airflow and moisture wicking is generally the most effective cooling technology over the course of the night.

I am not getting a pro-rated refund. Our latex mattress was $600 more than the new memory foam mattresses. I agreed to this (I keep the old latex and get a new MF…no brainer, as the LM can still be used).

This would make sense to me since the core of your mattress is probably still in good condition and if that’s the case and it’s only the comfort layer that is causing the issues then this can easily be replaced and you would have a new mattress for the price of a topper.

Hybrid comfort layers that combine the “feel” of the slow response of memory foam with the “feel” of a more resilient material such as latex underneath it (or the other way around) are certainly a choice that some people like a lot (the Tempurpedic weightless line has a similar design except they use a higher density polyfoam under the memory foam) but I would also keep in mind that you won’t be able to exchange layers or the mattress itself so I would pay particular attention to making sure you don’t choose a mattress that is too soft for you because you can always soften up a mattress that is too firm with a topper but there are no great ways to make a mattress that is too soft any firmer because it would normally require replacing the layers that are too soft rather than adding to them.

Phoenix