Hi jrisman,
I couldn’t agree with you more. Each person can have a different idea of all the things that are more or less important to them and where you buy a mattress (or anything else for that matter) and the knowledge and service they provide is just as important a part of the purchase and its “value” as the product. This is what I call someone’s “value equation” (some of the many things that may be part of this are in post #46 here) and even though BE may not be the least expensive mattress you can buy … they have great quality, are lower priced than most similar mattresses that use similar quality materials, and the knowledge and service of their retailers (like Fly By Night) and their ability and willingness to help their customers make good choices is among the best.
And I do like the platform bed you chose as well … It looks great
Phoenix