I find no mention here of Turmerry. Does anyone have any feedback regarding https://www.turmerry.com/online as a reputable latex mattress source who stands behind their product and return option claims? TIA
Hi seldel,
From the limited research Iâve conducted online and on Reddit, it appears that Turmerry generally receives positive feedback for their products and customer service. Customers often highlight their satisfaction with Turmerryâs return, refund, and restocking fee policies, as well as their overall reputation and reviews.
Itâs worth noting that Turmerry employs a zoning approach in many of their mattresses and toppers, which may not suit everyoneâs preferences. This design strategy is intended to provide targeted support, but individual experiences can vary.
Overall, the feedback suggests that Turmerry stands behind their products and offers a customer-friendly return option, but as with any purchase, it might be helpful to consider whether their specific product features align with your personal needs and preferences.
Since youâre exploring options on the Mattress UnderGround, you have a valuable opportunity to leverage the expertise of the Trusted Member Mattress Experts. These experts are known for their in-depth knowledge and experience with various mattress types, particulary latex options. By consulting with them, you can receive personalized advice tailored to your specific needs and preferences.
The Trusted Member Mattress Experts can provide detailed insights into the performance and quality of different latex mattresses, including those from brands like Turmerry. They can help clarify the implications of features like zoning, which some sleepers may find beneficial while others might not. Additionally, these experts can offer guidance on understanding return policies, customer service, and overall product reputation based on comprehensive industry knowledge.
Taking advantage of this expertise allows you to make a more informed decision, ensuring that you select a mattress that truly meets your requirements and expectations. Their insights can be instrumental in navigating the complexities of mattress options and finding the best fit for your individual needs.
Wishing you the best on your mattress journey.
Maverick
Once again thank you Maverick for your response and advice. I would definitely appreciate insight and advice from the TM experts on shopping for a mattress.
Referencing the subject of âshould I DIY my hated mattressâ I will update you
that I did make the âcomfort exchangeâ I was offered. And a Helix Midnight order was submitted on 9/5. Iâm less than confident it will be much improvement, but still hoping.
My intention and research had been to pursue and order an all latex mattress.
I still feel that will be my best option, so I will seek the advice you mention here.
Is there a particular protocol for doing so?
Thanks
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The best protocol I can give you on all latex is to speak with @Arizona_Premium or @Sleep_EZ if you want to do a DIY. They do these day in an day out, so they are will have a lot more wisdom than I on the DIY side of this.
If you want to pursue pre constructed, there are a lot of choices, @TheCleanBedroom, @FloBeds or @CST have more luxury and segmented versions of all latex.
I always like to remind folks that the purchase of the mattress does not end or complete the journey. A proper foundation with slats <3" apart, or platform should be considered. Sheets are another key component. Although, I always mention it, a mattress protector and have a slight affect on the feel of the mattress, but when at recent trade show, I became introduced to DreamFit sheets. One of their selling points was the corner elastic bands that keep these sheets from coming off the bed. Yep, they really do! Even more impressive is the actual quality of the sheets, soft, wash great, and fit so snug, it actually firms the mattress even more (we like that part), it holds our 3" wool topper firmly in place, and it keeps the topper from getting as noticeable body impressions than typically appear with standard sheets.
So when purchasing a new mattress all of these things including the a pillow that matches the sleep position and firmness of the mattress are all key components for a healthy and comfortable nights sleep.
All the best,
Maverick
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Hi there seldel,
For info about latex mattresses, we have posted an article here on TMU that may answer some of your questions.
When you are looking at latex mattresses, keep in mind that wrapping the layers will reduce friction and help the longevity of the mattress.
We offer many latex mattresses, and most of them are customizable. Our Hudson mattress would be similar to Turmerry, but perhaps a little bit thicker.
Best of luck to you in your search! Let us know if we can help.
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I liked their 7 zone layers and ordered a 10" queen size latex soft, med, firm mattress from them on 5/28. Big mistake. I should have read the reviews on Reddit and TrustPilot.
Thursday will be 30 days since I ordered their mattress and if it does not ship by then I will be requesting a refund. FTC 30 day rule They charge your cc the day you order, not the day it ships. Unfortunately most online retailers now do that.
They do not email you updates to your order but are quick replying to requests with excuses about the delay.
The company was started in 2019 and has grown quickly, too quickly. They have 2-3 employees, including the owner, no manufacturing facility, and little to no stock. When you order, they order.
Yes, they do have some positive reviews but I would not order anything from them again.
Today is 30 days from when I placed the Turmerry mattress order. I requested a full refund back to my cc. The only positive thing I can say about them is that they are quick in answering emails.
Their response, âI understand your frustration with the delayed shipment of order ****and your request for a refund. I sincerely apologize for the inconvenience this has caused. Iâve processed a full refund of $$$. Please allow 3-5 business days for it to appear on your statement. I will also be forwarding your feedback to management regarding our order fulfillment process. We appreciate you bringing this to our attention, as it helps us improve our services.
Thank you for your patience.â