It is very common for any king-size mattress to develop a ridge in the middle over time, no matter how well it is built or how supportive the foundation is underneath even if the support is as sturdy as a subfloor that you could comfortably walk on.
The challenge is uneven wear. Most people don’t sleep in the middle of a king-size mattress, so that section stays almost like new, while the areas where you sleep gradually soften. As a result, the middle remains firmer while the sleeping areas become more broken in, creating the feeling of a ridge.
The issue is that a king-size mattress measures 76" x 80", so it isn’t square. Because of that, simply rotating the mattress 180 degrees only does so much to even out the wear.
We often suggest an uncommon mattress maintenance method: rotate the mattress a quarter turn for a couple of weeks so the head and foot become the sides. The mattress will overhang the foundation by about 2" on each side, which isn’t an issue as long as you avoid sleeping right on the edge. This can make a noticeable difference by helping to even out the wear across the mattress doing this for a couple weeks a year.
Some of the older Urban mattresses appear to have a similar construction, with a pocket coil for support, latex in the comfort layer, and foam in the quilting to help mellow out the feel of the latex.
We do have a quilted panel above the latex. The stitching, which you referred to as tufts, is something we very rarely receive complaints about (I’ve probably just jinxed ourselves since I can’t remember a complaint about the quilting in the past two years but now we’ll probably get one).
We only use about 1.5" of quilting foam, so it isn’t overly thick and doesn’t create the deeper quilting impressions that you can find in some other mattresses.
If you don’t like the feel or appearance of quilting, you’ll probably want to look for a mattress with a smooth, flat cover, similar to what most Tempur-Pedic models use. I’m not necessarily recommending Tempur-Pedic just that style of cover. I also believe that Pure Latex Bliss used to make a latex mattress with a non-quilted, smooth cover.