I have been looking at their Serenity model. In talking with the salesman, they are offering an additional discount if you can wait 4 weeks for delivery. They will also upgrade the cover to the one used on their Zen III model which is a premium organic cotton cover, completely removable, and tufted with three (3) inches of ORGANIC WOOL and one (1) inch of natural latex.
I did read two complaints on line but one was regrading having to pay a $75 latex layer exchange fee. I saw this explained on the website so, not worried about that one.
Thanks for any input, anyone has.