Hi bcsteve and deli,
While I certainly understand that someone that has a different expectation about a mattress size than what they received (or anything that is different from what they “expected”) may be disappointed and will also be more likely to agree with others that share the same experience or viewpoint … the reality in the industry is that standard sizes can vary from manufacturer to manufacturer (see post #3 here) and if a manufacturer supplies a mattress that is inside the tolerance that is published on their site then they have provided the product that they agreed to provide and this would be part of the pros and cons of dealing with any manufacturer.
If a manufacturer supplies a product that is “out of spec” based on their own published criteria then that would be a different issue but that’s not the case here.
@ bcsteve
Thanks for the update as well … I appreciate it.
Phoenix