My Brooklyn Bedding experience averaged fine. See my post here
Summary is:
- Mattress is great; wife has never slept better.
- The wrong pillows were shipped. I’m not interested in paying return shipping, so I never contacted them.
- The mattress measures 1-2 inches narrow and short. Wouldn’t be an issue except we have an actual bed (head and foot boards) and the gap difference is noticable.
- Based on the wife’s sleep, the value is there, but buying local would get you the ability to return it (you can’t rebox a mattress that was machine-squeezed for shipping) and two strong men to put it in place and haul the old one away. Don’t sell that service short.